opportunities to create awesome. And That's Where You Come In Customer Success Managers, as part of the Customer Experience team... in Customer Success or account management in a SaaS company (ideally Educational Technology), with deep knowledge of SaaS products...
experience in any of the following areas: Sales, business development, account management/executive, customer success, solutions... unique challenge of being one of the first team members to own all aspects of the sales & customer experience for these new...
. We're looking for a highly motivated Senior Key Account Manager to work directly with the founders and our teams to manage.... This role is focused on working very closely with our partners to drive their success through effective, human-centric and data...
our customers. Suite of products. As a key customer advocate within the Customer Success team, the Customer Success Manager... will be responsible for enabling and maintaining customer success through the lifecycle of the customer. Establish highly effective...
Customer Success Manager (CSM) is to improve customer retention and expansion by facilitating activities and guiding them... direction of the customer over the entire cloud estate. As a Customer Success Manager, you will: Collaborate with the Sales...
in contractual or project-based work is an advantage. Amenable to work in a hybrid setup. Mid-Senior Level / Manager Sales... in client success stories and onboarding projects such as defining the goals and identify risks and mitigating the gaps...
: As a Customer Care Senior Manager you will be responsible for the Contract Administration & Non-Contract Invoicing customer care... teams in Global Business Services. You will be responsible for driving customer experience and delivering operational...
, focusing on customer retention, lifetime value (LTV), and reducing churn Design, launch, manage, and optimize the customer... Define advanced customer segmentation and personalization frameworks to deliver hyper-relevant communications across the user...
on customer retention, lifetime value (LTV), and reducing churn. Design, launch, manage, and optimize the customer loyalty... advanced customer segmentation and personalization frameworks to deliver hyper-relevant communications across the user...
Client Success Coach - Freelance, Remote Department: Customer Success Employment Type: Full Time Location... for all quality and performance-related concerns, reporting directly to a Senior Operations Manager in the Key Accounts Team. The...
As a Senior Customer Advocate , you will be responsible for interacting with customers to address inquiries and resolve complaints... start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS...
WHAT IS YOUR ROLE As a Senior Customer Advocate, you will be responsible for interacting with customers to address inquiries... Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we'll always find EMPATHY...
WHAT IS YOUR ROLE As a Senior Customer Advocate, you will be responsible for interacting with customers to address inquiries... Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we'll always find EMPATHY...
with OPERATIONAL EXCELLENCE At the heart of great partnerships, we'll always find EMPATHY WHAT IS YOUR ROLE As a Senior Customer... with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION...
Job Title Associate Manager - HOS Customer Care Management Level 1 Purpose of the role Amadeus is committed... to providing customers globally with superior support and service to ensure their success in using Amadeus solutions. Amadeus...
Job Title Associate Manager - HOS Customer Care Management Level 1 Purpose of the role Amadeus is committed... in major incident management bridge calls & customer communications - Participate on schedule rotation as Manager on Duty...
with both your ambitions and your life. Your Role In Action Be part of our client's team as a Customer Experience Manager (AU Telco...'s degree (BS or BA) or equivalent work experience Must have AU Telco experience At least 6 years of experience in Customer...
: As a Customer Service Manager, you will be responsible for the customer service team in Global Business Services... to the success of the business division in EMEA. You will work closely with the wider Thermo Fisher Customer Service...
in Sales, Product, and Customer Success to align onboarding strategy with broader company objectives. Assign tasks and projects... and deliver reports on team performance, onboarding progress, and customer outcomes to senior leadership. Foster a collaborative...
Manager, you will lead a growing multi-level team responsible for delivering exceptional customer support experiences. You'll..., and Customer Success to identify product issues and influence roadmap decisions through customer feedback insights Contribute...