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Keywords: Senior Director, Customer Operations, Location: Waltham, MA

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Senior Director, Customer Operations

Job Summary: The Customer Operations Leader will direct the BIS team in its goal to ensure a consistently excellent... managers, and managers. Leads and directs the work of the Customer Operations team and has responsibility for personnel...

Company: Global Partners
Location: Waltham, MA
Posted Date: 23 Jan 2026

Sr. Director, Project & Portfolio Management/Customer Operations

, risk, and financial outlook Partner with Finance, Commercial, and Operations leaders Establish and lead the customer... leadership experience in PPM governance and customer operations Preferred Qualifications Advanced degree and experience...

Posted Date: 30 Jan 2026

Director, Distribution Operations

-rare disease patients who are in need of life saving treatments Job Description The Director of Trade Operations... business relationship with Sobi’s third-party logistics providers (“3PL”). The Director of Trade Operations, North America...

Company: Sobi
Location: Waltham, MA
Posted Date: 30 Jan 2026

Director, Distribution Operations

-rare disease patients who are in need of life saving treatments Job Description The Director of Trade Operations... business relationship with Sobi's third-party logistics providers (“3PL”). The Director of Trade Operations, North America...

Company: Sobi
Location: Waltham, MA
Posted Date: 30 Jan 2026

Sr. Director, Commercial Operations Leader

. Join us! The Senior Director, Commercial Operations at Repligen is responsible for leading and developing the commercial operations... commercial intelligence and effectiveness. Acting as a key liaison across sales, marketing, finance, and customer service...

Location: Waltham, MA
Posted Date: 29 Jan 2026

Associate Director, External Operations API

Job Category: Quality Degree Level: Bachelor's Degree Job Description: Associate Director, External Operations... collaboration. Ensure support and integration of Technical Operations with relevant functions to achieve customer service...

Company: Alkermes
Location: Waltham, MA
Posted Date: 28 Jan 2026
Salary: $160000 - 180000 per year

Director/Senior Director, IT Infrastructure & Service Delivery

and Service Delivery. This senior position brings together our infrastructure and operations teams with our service delivery... to ensure seamless and reliable technology operations for all senior leadership functions. This includes providing dedicated...

Company: The RMR Group
Location: Newton, MA
Posted Date: 08 Feb 2026

Senior Director, Enterprise Sales-Supplier Services

-functional alignment across Product, Marketing, Revenue Operations, Customer Success, and Xometry leadership. Drive High-Value.... We are looking for a strategic, hands-on Enterprise Sales Director to build this segment from the ground up, establish the right sales motions...

Company: Xometry
Location: Waltham, MA
Posted Date: 03 Dec 2025

Director, Program Strategy

better for everyone. Job Description Director, Program Strategy ServiceNow makes work, work better for people. Our cloud-based enterprise platform and products... Customer Engagements (Elevate) team focuses on driving high-impact strategies that support ServiceNow’s long-term revenue...

Company: ServiceNow
Location: Waltham, MA
Posted Date: 14 Feb 2026

Director, Program Strategy

better for everyone. Job Description Director, Program Strategy ServiceNow makes work, work better for people. Our cloud-based enterprise platform and products... Customer Engagements (Elevate) team focuses on driving high-impact strategies that support ServiceNow's long-term revenue...

Company: ServiceNow
Location: Waltham, MA
Posted Date: 14 Feb 2026

East Area Sales Director

field. The Area Director (AD) is a senior commercial leadership role with full accountability for scaling performance... to the SVP, Commercial Operations, the Area Director will lead and support the Commercial organization by driving regional...

Company: Naveris
Location: Waltham, MA
Posted Date: 07 Feb 2026

Director, Marketplace Marketing

Director, Marketplace Marketing is a senior marketing leader responsible for driving the go-to-market strategies and execution.... Responsibilities U.S. Marketplace (Customer Focus) Buyer Acquisition & Growth: Define and execute marketing strategies to accelerate...

Company: Xometry
Location: Waltham, MA
Posted Date: 05 Feb 2026
Salary: $150000 - 180000 per year

Director, PPI/Operational Excellence - Join A $40B Industry Leader

, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As Director of PPI..., guide process improvement initiatives, and support teams in lean methodologies. Your efforts will directly impact customer...

Posted Date: 31 Jan 2026

Director, Enrollment Marketing

Primary Purpose The Director, Enrollment Support is the key driver of enhancing the family-first focus of the... partner to Marketing Operations and Operations leadership to ensure enrollment strategies are executed effectively. Work...

Posted Date: 23 Jan 2026
Salary: $131000 - 150000 per year

Director, App Dev - Mobile and GenAI

The Director of App Dev for Mobile and GenAI leads the strategy, architecture, and delivery of mobile applications... and GenAI-powered capabilities. This role partners closely with Product, Design, Data, Security, and Operations to build...

Posted Date: 12 Dec 2025
Salary: $149000 - 206000 per year

Director, Product Design

energized by new challenges and new possibilities-and we're just getting started! Director, Product Design Location: Waltham..., MA - Remote About the Role The Director, Product Design defines the vision for leading and growing a high-performing design...

Company: Constant Contact
Location: Waltham, MA
Posted Date: 07 Dec 2025

Sr. Director, Business Transformation, CMD

Process Improvement (PPI) Business System, enabling CMD to deliver sustained growth, margin expansion, and customer excellence.... Communicate progress, outcomes, and lessons learned to senior leadership and key stakeholders. Culture and Capability Building...

Posted Date: 02 Feb 2026

Team Nurse

. Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse RN position is responsible... that PHI (Patient Health Information) will only be used for the purposes of patient TPO (treatment, payment and operations...

Posted Date: 14 Feb 2026

Software Category Specialist

, you will be part of a global operations team dedicated to transforming the Firm's performance, capabilities, and resilience through...) aligned with the broader Software category direction, working in close collaboration with the Category Director and cross...

Posted Date: 06 Feb 2026

Education and Development Department Administrator - Newton, MA

meetings for field operations (Regional Director and Center Director Summits), department PR and speaking engagements... will manage department events and meetings; managing department customer service, organizational technologies, and systems...

Posted Date: 25 Jan 2026
Salary: $71000 - 80000 per year