, team development, and the execution of their specific ownership pillars (e.g., Executive escalations, workload management..., high-risk cases). Drive the operational health and service delivery for our RTA partners, ensuring all contractual SLAs...
management, high-risk cases). Own the end-to-end operational performance of the CSI function, including queue health, backlog... workflows. Serve as the primary operational point of contact for senior stakeholders from Legal, PR, Finance...