Senior Manager, in alignment with evolving business needs. Provide network-related support and expertise for business... daily network operations. Provide support, technical assistance, advice, and risk analysis for network...
to senior management. Risk Management. Take steps to avoid delivery delays and monitor deliveries from vendors closely.... Identify opportunities to optimize processes and procedures and present to senior managers for approval. Support sourcing...
resolution. Step in when needed to perform manager callback to ensure we deliver consistent good customer service... and also achieve the overall customer service metrics (productivity, CSAT, FCR and etc). Handles Senior Management escalations...
for their Residential Home Loan Business. Responsibilities: Support the Team Manager in undertaking joint ownership, accountability... potential concerns / risks and proactively share best risk management practices Ensure agreed SLAs supported by the teams...