process of Customer Information Service Team To lead, coach and develop the members to achieve the section’s goals... with internal/ external customers and other service partners/ external parties asking for the customer information inquiry services...
exceptional customer service skills. Responsibilities include managing room availability, responding to inquiries, and ensuring...
by receiving, logging, and handling IT-related incidents and service requests in a timely and professional manner. Perform initial..., and related IT infrastructure. Maintain accurate and up-to-date incident and service request tickets, ensuring compliance...
是一家在香港擁有五十年以上歷史的公司，由美國人擁有並管理。 Full-service food distributor with in-house multi-temperature warehouse and logistics capabilities 全方... service skills 理想人選需具備豐富食品銷售經驗、酒店餐飲業知識及卓越的客戶服務技巧 Key Responsibilities 主要職責： Build and enhance relationships with chefs...
A customer service organization in Hong Kong seeks a professional to provide counter services for walk-in and pre..., and ensuring smooth daily operations. Applicants should have frontline customer service experience, with good communication skills...
such as Underwriting, Policy Owner Service, and Claims for different lines of business Report problems, potential crisis, and complaints... to supervisor for service improvement Engage with customers through proactive communication for follow-up cases Document follow up...
established credit guideline Assist in daily branch operation and deliver high quality service to customers Handle and follow up... lending business Excellent customer service skills, with ability to work under pressure Detail-oriented, well-organized...
retention target, as well as compliance and customer service standards Responsibilities: Assist in the approval and review... and supervising junior staff / outsourced service provider Job Requirements: University graduate is preferred With minimum 5 years...
from you. About the Role Lead and manage the Customer Service Sub-Teams to meet or exceed the client retention and service-to-sales... targets, key performance benchmarks, as well as compliance and customer service standards. Responsibilities...
Company Overview: Our client, a boutique asset manager is looking Client Service Manager, intermediaries to join the...+ years in sales support, client service, or operations ideally within asset management or private banking preferred...
all activities in operation process and maintains smooth daily operation of service hotline, counter, livechat and handles complex... complaints. Roles and Responsibilities: Hotline, Counter and Livechat Operation (75%) Supports the team to deliver service...
of experience in IT application support and service management Familiarity with ITSM frameworks and tools (e.g., ITIL...
seamless service delivery across cash and derivatives markets Job Duties: Responsibilities: Deliver and oversee timely... are handled with courtesy and precision. Manage participant complaints and service dissatisfaction with empathy and efficiency...
company with over 50 years history, owned and managed by Americans 我們是一家在香港擁有五十年以上歷史的公司，由美國人擁有並管理。 Full-service food... experience, hospitality industry knowledge, and excellent customer service skills 理想人選需具備豐富食品銷售經驗、酒店餐飲業知識及卓越的客戶服務技巧 Key...
and insurance company, as a Customer Service Ambassador at our Wealth Select Centre & Customer Service Centre in Hong Kong... operation procedures in compliance with documented procedures, service benchmarks, regulatory requirements, and company policies...
Responsibilities: Establish and maintain good relationship with customers by provision of one-stop quality service.... Pro-actively follow up the order status with customers, handle customers' enquiries and provide after-sales service to meet...
service for client account inquiries. Candidates must hold a Bachelor's degree in finance or related fields, have at least 2...
A leading financial services provider in Hong Kong seeks a Contract Customer Service Officer (Call Centre) to assist... of experience in financial institutions with a focus on customer service, and proficiency in English, Chinese, and Putonghua...
A prominent service company in Hong Kong is seeking dedicated Customer Service Officers to join their team. The role... and remote work opportunities. Ideal candidates will have a high school diploma and previous customer service experience...
A prominent service provider in Hong Kong seeks a qualified Client Services Executive. The ideal candidate...