Responsibilities Serve as the first point of contact for SAP-related issues and service requests from the customer. Log..., categorize, and track incidents and service requests in the IT Service Management (ITSM) system. Provide first-level...
opportunities for process improvement. Contribute to documentation, knowledge bases, and continuous service enhancement initiatives..., Information Technology, or a related technical discipline. Experience: 2+ years of experience in a call center or IT service desk...
opportunities for process improvement. Contribute to documentation, knowledge bases, and continuous service enhancement initiatives..., Information Technology, or a related technical discipline. Experience: 2+ years of experience in a call center or IT service desk...
is building technological worlds for future generations. Are you ready for new challenges Field Service Engineer (Laser Technology... of escalation agree on interim solutions with in-house service and management and discuss with customer. Agree on solutions...
to production environments Operate information technology production services according to management protocols and Service Level...
Line of Service Advisory Industry/Sector Not Applicable Specialism Deals Management Level Manager...
, distributed client architectures. Integration & Deployment: Integrate observability tools with existing service management tools... continue to operate effectively. Required Skills And Qualifications 3-5 years of consulting experience in IT Service Management...
& Insurance Administrator (Service Hub) We are currently expanding our business in Malaysia market! At Sedgwick, we believe...
might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer... for improvement on any service gap detected. Provide product or service information to customers. Help to generate sales leads...
effectively Able to work during public holidays Will be great if you have: Experienced in the Customer Service industry... a consistently high level of customer service to reduce repeat contacts and escalations Provide constructive feedback on tools...
, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming...
with supervision and administration in the contact center team. To alert superior of recurring service failures so that corrective... next improvement action and increase Total Satisfaction Factor rate so as to improve quality service to members To assist in the...
Concentrix Malaysia is Hiring Mandarin Speaker Customer Service: Responsibilities Handle incoming calls, emails... service quality standards Job Highlight: - Intake period Early January 2026 - Working Location: Kuala Lumpur, Malaysia Company...
Partner Service HK Voice Team WHAT YOU WILL OWN: Ensure the highest quality of customer service to vendors Process... have at least an SPM or Diploma certificate Working experience in the customer service field are preferable Fresh graduates...
everything possible. The Customer Service Representative is responsible for the direct communication with the customer and various departments... whilst improving your knowledge of international business. This position is part of the Customer Service Team...
Line of Service Assurance Industry/Sector Not Applicable Specialism Risk Architecture Management Level Manager...
A Service Coordinator at Homage serves as the key point person overseeing care plan management and delivery for clients..., and partner organisations, in partnership with our Care Professionals and internal operations and product teams. Our Service...
alike. The F&B Service Manager is concerned with the strategic management of the Restaurant outlets and bar, in line... with prescribed Hilton policies and procedures. What will I be doing As the F&B Service Manager, you will be responsible...
customer feedback in a professional and timely manner in accordance with the organization's service standards. This position... Now and correspondence within the agreed turnaround time without error. To Complete all service requests by liaising with the in-house or 3rd...
Date: 24 Jan 2026 Service Line / Portfolios: Engineering, AI & Data Location: Kuala Lumpur, MY Are you ready to unleash.... Typical engagements which you could be involved in include: Front office / sales and service transformation Omni-channel...