- Consultas básicas a BD (queries básicos) - Dominio de HelpDesk y Service Desk - MySQL Básico (querys simples) - Conocimientos...
Empresa **internacional** está en búsqueda de **AGENTES BILINGÜES** (**CSR** - _Customer service representative...
**Forma parte de nuestro equipo! ** Solicitamos personal bilingüe para campaña de Service desk / Tech Support... center campañas de tech support o service desk Conocimientos técnicos nível 1 ( troubleshooting básico). Contar...
a clientes nacionales e internacionales. (Customer service, **NO VENTAS**) **SÓLO DOS REQUISITOS**: - **INGLÉS CONVERSACIONAL...
Bilingual Customer Service Representative Chat Compañía líder a nível mundial en Tecnologías de la Información... High School Diploma. - Experiência mínima 6 meses y/o 1 año en call center o actividades customer service comprobable...
updates during service disruptions outages movie/show premiers and high impact events Work continuously to enhance product... into Customer- and Agent-facing support content Work with extended CES team and the Social and Community Manager to continuously...
improvement of automations in production. Evangelize AI-first thinking by demonstrating how automation and AI can enhance service... expertise in ITSM processes (incident request change service catalog) and HR operations workflows (onboarding offboarding...
implementation and design of superior service standards. This role combines hands-on execution with system design, ensuring.... This includes traveling to set up the quality infrastructure and train local agent teams. Voice of the Customer: Synthesize...
reporting and other regulator-required updates. - Acts as a change agent and collaborator, partnering with LOBs, Global... with external parties when necessary **Qualifications**: - 5 years of relevant experience in the Financial Service industry...
& Schedule Adherence Reports, Summary Reports, Agent Trace Reports, AWA Spending Reports, etc.). - Organize and chair weekly... environment that drives team performance. - Promote agent and team lead development through delivery of frequent and timely...
as needed. - Provide strategic and tactical business development support to John Crane Mexico sales & service management and to the local...'s business while also seeking profitable top line growth opportunities through the expansion of the current service and product...
by providing technical guidance and support-related updates during service disruptions, outages, movie/show premiers, and high... teams to capture and translate new product information into Customer- and Agent-facing support content Work with extended...
to drive quality, cost and service improvements. Will also be key agent to identify synergies and best practices to harmonize... Functional knowledge (+5 years in category management /procurement roles): depth in facilities/service category management...
and measure effectiveness of the team. - Preparing procedures and policies regarding customer service, experice, and appropriate... agent conduct. - Scheduling and conducting training sessions on various call center (BPOs and In house) topics to prepare...
full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access... and reporting. This includes providing key metrics and analyses, such as: - Monthly reporting, including transaction and agent...
an experienced BPO Recruiter to manage high-volume, agent-level hiring for our contact center operations in Mexico City. This role... will be responsible for recruiting service agents within defined timelines while ensuring quality and compliance with hiring standards...
, support, service, and guidance to Hilti employees and management groups. Key areas of responsibility include line management.../structural developments, acting as a change agent for employee engagement including internal communications strategy to accompany...
best practices and collaborate with Professional Services on integration and configuration guidance. For complex agent... Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions...
, celebraciones **(SOLO CUSTOMER SERVICE, NO VENTAS). ** - **Actividades**:_ - _**Internacional Travel Experts Agent (C1 O 90...
para que tengan vacaciones, viajes de negocios, aniversarios, cumpleaños, celebraciones**(SOLO CUSTOMER SERVICE, NO VENTAS...). ** **_ **Actividades:_** - **_ Internacional Travel Experts Agent (C1 O 90%):_**Reservaciones, Cancelaciones y dudas internacionales...