Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat... success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office...
Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat... success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office...
, but are not limited to, the following. Other duties may be assigned. Responsible for monitoring the quality of service provided to the...; and follow-up with clients and carriers to assure complete and thorough implementation Provides ongoing client customer service...
processes Extensive information security regulatory compliance experience: ISO 27001, PCI DSS, SOC 2, EI3PA, SOC 2 Type II... performing third party assurance assessments; AuditBoard experience a plus Excellent client relationship and customer service...
, SOC 2 Type II, or similar Experience interpreting industry and regulatory requirements and authoring supporting controls... service skills, with a clear client focus. Note: nearly all customer facing interactions will require English proficiency...
IT Help Desk Tier 2 ***This is a Remote role.*** Scope: Service Desk Analyst, Responsible for support of all IHA... Support Administrator, or similar role with Level II experience preferred. At least two years of experience supporting...