communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure...
and influence others. Desire to achieve service excellence which is recognised by all HSS clients, competitors and industry...
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014...
, timely and accurate resolution following the set SLA - Service Level Agreement. Adhere to established procedures, ensuring... lbs. Skills: Collaboration Tools, Communication, Critical Thinking, Customer Service, Employee Relations Investigations...
) on its ability to do so This is a challenging role that requires providing best in class service to our customers... environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools...
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014...
Key Responsibilities Act as the first line of support for customer issues and service requests. Handle inbound... Knowledge Base. Resolve customer issues within defined SLAs (Service Level Agreements). Escalate unresolved issues to Level 2...
as corporate products and processes. Achieve quality service by accurately assessing and responding to customer needs, using sound.... Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience...
Key Responsibilities Act as the first line of support for customer issues and service requests. Handle inbound... Knowledge Base. Resolve customer issues within defined SLAs (Service Level Agreements). Escalate unresolved issues to Level 2...
as corporate products and processes. Achieve quality service by accurately assessing and responding to customer needs, using sound.... Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience...
as corporate products and processes. Achieve quality service by accurately assessing and responding to customer needs, using sound.... Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience...
Key Responsibilities Act as the first line of support for customer issues and service requests. Handle inbound... Knowledge Base. Resolve customer issues within defined SLAs (Service Level Agreements). Escalate unresolved issues to Level 2...
lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world...
lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world...
lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world...
- make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world...
job purpose is to ensure the Disability Administrators are able to meet individual and team goals in line with the Service Level... Consistently attain the service level set by the Company Proactively reports any concerns that needs escalation to the management...
is required for this position. Preferably 1-4 Yrs Experienced Employee specialized in Customer Service, Community Management or equivalent... customer orientation Excellent problem-solving and customer service skills Keen attention to details and spot-on accuracy...
job purpose is to ensure the Disability Administrators are able to meet individual and team goals in line with the Service Level... Consistently attain the service level set by the Company Proactively reports any concerns that needs escalation to the management...
. Should have inbound call center experience – Customer Service, Banking & Retail industry experience an advantage • Ability to develop...