; escalate issues and improvement opportunities. Quality & Process Improvement: Maintain SOPs for Training Centre; drive... priorities under time pressure. Customer service mindset, professional communication with drivers, supervisors, trainers...
to Exchange Control regulations, safeguarding the bank's Authorised Dealer's License while delivering exceptional client service... aligned with regulatory guidelines. In this role, you will support both Banking and Service Delivery Divisions by meticulously...
projects and to ensure expected service delivery to the HR team, business, Centre's of Excellence and broader HR business... and PowerPoint Job Related Requirements 2 years' experience as HR Administrator or relevant administrative function Knowledge...
Centre's and servers and applications Manage the relationship with the service providers Ensure company DRP is implemented... and activities. This includes Data Centre, servers, databases, applications, wide area networks, local area networks, desktops...
or diploma is preferred Minimum of 3 - 5 years of experience as a Dialer administrator in a Contact Centre... is required Familiarity with reporting to a sales and service Operations. 2-3 years' experience working as a Dialer administrator in a sales...
→ retention). Recommend Salesforce solutions such as Sales Cloud, Service Cloud, Financial Services Cloud (FSC). Support..., and security compliance. Stakeholder Management Liaise with Banking Operations, Compliance, Credit, Sales, Call Centre, and IT...
). Recommend Salesforce solutions such as Sales Cloud, Service Cloud, Financial Services Cloud (FSC). Support integration design... Management Liaise with Banking Operations, Compliance, Credit, Sales, Call Centre, and IT teams. Provide clear communication...
, non-standard MSA parameters). The BMS System Administrator (BMS Technician) ensures that all Data Centre Systems (Netbotz... and management of Data Centre monitoring systems Mapping of current transformers and other power monitoring devices to internal...