Details: Act as Single Point of Contact (SPOC) for client(s) Responsible for day to day delivery of Service Desk... and project management skills ITIL Foundations experience a plus (for ITO Service Delivery) Attendance and schedule adherence...
on service delivery performance against agreed metrics. Escalate persistent service gaps and recommend solutions. Lead root... Service Delivery Manager oversees the design, management, and continuous improvement of HR service delivery frameworks...
The Service Delivery Manager’s primary duty is to ensure the needs of the client are understood and satisfied... by working closely with the Executive Assistant. The Service Delivery Manager is responsible for maintaining work quality...
roadmaps to drive customer retention and expansion Plan and lead high-impact initiatives to improve scaled sales efficiency... to optimize sales delivery Leverage strong interpersonal skills to establish trusted advisor relationships with clients Acts...
roadmaps to drive customer retention and expansion Plan and lead high-impact initiatives to improve scaled sales efficiency... to optimize sales delivery Leverage strong interpersonal skills to establish trusted advisor relationships with clients Acts...
for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers... or strategic goals. Define projects/programs; assign managers to initiate and lead the performance of production operations...
for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers... to initiate and lead the performance of production operations integrate and supervise multiple related projects. Secure alignment...
service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate... or strategic goals. Define projects/programs; assign managers to initiate and lead the performance of production operations...
operations across our vendor partners. This includes service level goals are met, staffing and training is adequate and necessary... operational overviews to key internal stakeholders including Client and Service Managers in CSD. - Bring industry best practices...
for PEZA inspections. Coordinate with internal/external stakeholders for PEZA and BOC compliance. Lead PEZA operations for ISA...
Key Responsibilities Lead PEZA Operations including Asset Movement, Disposal, and Donation. Ensure end-to-end...
Lead and manage a team of Service Desk Analysts across multiple shifts Drive performance by monitoring KPIs, SLAs... Contribute to continuous improvement initiatives in service delivery Qualifications At least 4+ years of Service Desk/IT support...
that values diverse perspectives and experiences. As a Service Package Assistant Team Lead, you will take on a key responsibility... management, forecasting, purchasing, delivery tracking and KPI management for food and/or packaging Accountability for key...
.com Global Service Transition Consultant (GSTC) and Global Testing Lead Main Responsibilities Support sales Ensure clients... and internal operational teams understand the scope of services as per contract, service delivery model and system landscapes...
our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether... they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...
As Jr. Cegid Local Service Lead in APAC, you will play a crucial role in overseeing the delivery of application support... Responsibilities : Service Delivery Management: Lead the end-to-end management of AMS for clients, ensuring that service levels (SLA...
in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract To collaborate with Functional team... permanent fix (where applicable) within agreed time-frames and with quality. To lead discussions on high level solution design...
with the agreed scope and Service Level Agreement (SLA) stated in the contract To collaborate with Functional team to deliver... (where applicable) within agreed time-frames and with quality. To lead discussions on high level solution design for medium to complex...
and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated.... To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations...
Have experience working on traditional waterfall and/or Agile delivery approach Good command of English. Ability to lead... incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement...