Service Level Agreements. Project Delivery: Track project implementation progress, ensuring timely delivery and resolution... to process and Service Level Agreements (SLAs). Follow up on incident ticket statuses, ensuring timely submission of incident...
a positive attitude, keen interest in the role and a desire to develop and progress in service delivery. Ability to work... Service Management System. Updates tickets in a timely manner in Field Service Management System. Provides technical...
to define, manage and achieve divisional business targets. Reporting directly to the branch manager, the job holder mainly... on customer’s need Provide after sales services to ensure consistent delivery of superior banking experience. Requirements...
of service delivery processes while aligning with organizational goals. Main Responsibilities Technical Account Management... Account Manager for specific accounts, coordinating cross-functional teams, and providing technical expertise in complex...
installation tickets in a timely manner in Field Service Management System Updates Timesheet to Manager and Technical Lead... required Possess a positive attitude, keen interest in the role and a desire to develop and progress in service delivery Ability...