to protect revenue while at the same time providing excellent customer service. This position is responsible for ensuring... enquiries Escalation of debt issues to account manager & line manager Working closely with order management, customer...
to define and deliver the learning strategy for Global Business Services (GBS) Shared Service Center (SSC) for APAC, ensuring... from initial needs analysis through delivery and measurement. Measure the effectiveness of training events and learning...
delivery and reduce operational overhead. Utilize Nerdio Manager for Enterprise to manage and optimize AVD environments... Manager and other Azure management tools. Key Responsibilities Configure and manage AVD host pools, workspaces, and session...
The trainer's main objective is to prepare customer service representatives to perform their job effectively.... This includes providing new hired staff with product knowledge, company information and the necessary customer service skills...
., outlier reporting) to guide coaching priorities. Provide insights and recommendations to improve team leader, manager... - Customer-Centric Coaching, First Contact Resolution Enablement Do the Right Thing - Integrity, Feedback Delivery, Coaching...
Responsibilities: Project / Service Delivery Responsible for executing the tasks assigned by the project manager which generally entail.../Process/Data Analyst for customer service operations in the insurance, BPO, and/or shared services industry ( i.e., call...
, ensuring consistent support and service delivery Act as regional point of contact for stakeholders, aligning platform...) and will be responsible for providing leadership to the service and support to the Actuarial Business, Systems and Platforms...
and mentor Platform Technical Analysts and teammates, both onshore and offshore, ensuring consistent support and service delivery...) and will be responsible for providing leadership to the service and support to the Actuarial Business, Systems and Platforms...
and initiatives to develop, enhance and monitor internal control programs. Reporting to the Manager Control Programs, the Control.... As a result, this role is best suited to an internal control professional with strong relationship management, customer service...
, with significant productivity and improved service; Productivity knowledge, willing and pro-active work with category manager... activity; Co-work with Global business service team in daily operations for purchase requisition fulfillment Serve...
with Global business service team in daily operations for purchase requisition fulfillment. Act as a valuable connection... to quality, cost, and delivery performance. Negotiate contracts, terms, and conditions with suppliers to secure the...
Manager. You'll contribute to the success of the customer experience as well as the overall success of the team.... During a Typical Day, You'll Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs...
and monitor internal control programs. Reporting to the Manager Control Programs, the Control Analyst will execute control... to an internal control professional with strong relationship management, customer service, communication and influencing skills...
with supporting departments to optimize service delivery; coordinate and relay information; identify potential problem areas...: Effectively partner with the Senior IT People Leader/Segment Tech Manager to formulate tactical and strategic plans to meet...
stakeholders and be part of interview reviews with the Delivery Manager Reliable to achieving the objectives of the given project... with all stakeholders/suppliers engaged in the project, managing the timing, and ensuring the highest quality delivery and the healthy...
similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the... Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence...
for the job Learn more about the opening below! Key Roles & Responsibilities Project / Service Delivery Own & drive pipeline... to their demonstration of technical knowledge & application of technical skills during their project delivery. Have the skills and knowledge...
. We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa... hours) Reports to: CEO and Sales Manager Compensation: $6-$7 Hourly + bonus per booked meeting (structure TBD) Role Summary...
kind of company they would want to do business with. Therefore, you must demonstrate high levels of customer service.... Your responsibilities also include, but are not limited to: receiving and manage inventory of delivery of clients ; managing office supplies...
between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience... as well as the overall success of the team. During a Typical Day, You'll Assists the Quality/Training Manager and Assistant...