service delivered to our customers meets contractual Key Performance Indicator ('KPIs') and financial expectations... required manager development training Promote the Concentrix values through both behavior and attitude, including being an advocate...
About the Position We are looking for a highly driven Operations Manager to oversee daily operational performance..., support team growth, and ensure service delivery meets both organizational standards and client expectations. In this role...
. Operational Delivery: Partner with WFM, QA, and IT to remove blockers. Ensure staffing levels and workflows align with global... workflows across all teams. Customer Experience: Monitor VOC and NPS trends to address service pain points and reinforce...
operations in accordance with requirements and SLAs Prompt identification and resolution of Service delivery issues including... resources. Install all Service delivery processes and Service Level reporting mechanisms Recruits, selects, hires, and trains...
Job Description: Staff4Me is searching for an experienced and dynamic Information Technology Service Desk Manager... operations of the IT service desk, ensuring efficient incident management, and providing exceptional service to our users...
Overview of the Role The purpose of the Client Services Manager (CSM) is to motivate, inspire, and support the team... outcomes for VBP’s clients. The CSM supports the ability to conduct operations to the highest standards without being...
of operational targets and service standards. Oversee daily operations and resolve performance or delivery issues. Partner... skills. 5+ years of leadership experience, including managing managers. Background in customer operations, service delivery...
Customer Service Officer plays a key role in managing customer interactions and supporting day-to-day service operations.... You will also contribute to sales support activities and work closely with the Customer Service Manager to organise, track, and monitor...
timely, professional, and effective resolution. * Promote guest satisfaction through efficient service delivery...FILINVEST COMPANY: QUEST HOTEL AND CONFERENCE CENTER CEBU Job Summary The General Manager is responsible...
, and transparency throughout hotel operations by effectively coordinating communication between departments, the General Manager.... Experience in guest relations, quality service delivery, and service recovery. Familiarity with financial reporting, budget...
, and transparency throughout hotel operations by effectively coordinating communication between departments, the General Manager.... Experience in guest relations, quality service delivery, and service recovery. Familiarity with financial reporting, budget...
Oversee day-to-day operations, ensuring productivity, quality, and timely service delivery. Implement standard operating.... Requirements: 8-12+ years leadership experience in BPO, shared services or GCC operations. Prior country manager experience...
Job Purpose The IT Support Manager is responsible for leading the delivery of high-quality technical support services... environment. The IT Support Manager plays a key role in aligning support operations with business objectives, driving continuous...
Job Overview The HR Business Partner (Manager) provides strategic and operational HR support to commissary operations... and resolve payroll- and benefits-related concerns to ensure smooth service delivery. Employee & Labor Relations Develop...
and communicate this with CS management in Manila. Operations Manage the Operations so as to achieve the best possible service... that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries...
on projects assigned Strong knowledge on operations/service delivery and ability to manage critical situations with minimum...Qualifications: Bachelor's Degree in any field 36+ months of Overall Service Desk experience 2+ years of Technical...
. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform.... Everything we do is in service of making our clients' work easier and helping them deliver better experiences to their clients. We're also a true...
Reporting and Communication: Status Reporting: Maintain daily/real-time communication with the Service Delivery Manager... agencies. Coordinate with internal departments (Sales, Service Delivery, etc.) to gather necessary documents and information...
that support business operations, sales, and account management. Acting as the bridge between business stakeholders and development... vision aligned with business goals and legal service objectives. Maintain a roadmap that supports sales efficiency...
strategies. Day-to-Day Responsibilities Collaborate across teams to ensure smooth service delivery and software releases... and services company powering the environmental sector through our class-leading ECHO™ Service Management Framework. Built...