. Establish service delivery standards and ensure they are adhered to by the Employee Services team. Conduct regular service... on service delivery performance against agreed metrics. Escalate persistent service gaps and recommend solutions. Lead root...
and an active listener Qualification At least 1 year in the Customer Service/Success supervisory/team lead role Benefits...The Service Delivery Manager’s primary duty is to ensure the needs of the client are understood and satisfied...
and an active listener Qualification At least 1 year in the Customer Service/Success supervisory/team lead role Benefits...Job Description: The Service Delivery Manager's primary duty is to ensure the needs of the client are understood...
about YOU - your professional growth, your success, and your community. We are looking for a Program Manager to join our team.... At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the...
about YOU - your professional growth, your success, and your community. We are looking for a Program Manager to join our team.... At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the...
for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers... or strategic goals. Define projects/programs; assign managers to initiate and lead the performance of production operations...
for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers... to initiate and lead the performance of production operations integrate and supervise multiple related projects. Secure alignment...
service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate... or strategic goals. Define projects/programs; assign managers to initiate and lead the performance of production operations...
operations across our vendor partners. This includes service level goals are met, staffing and training is adequate and necessary... across all brands/categories. And Capable of leading initiative product knowledge management, including vender team management...
for PEZA inspections. Coordinate with internal/external stakeholders for PEZA and BOC compliance. Lead PEZA operations for ISA... for diversity across cultures and backgrounds. Collaborative team player with leadership potential. Good to Have: IT related...
Key Responsibilities Lead PEZA Operations including Asset Movement, Disposal, and Donation. Ensure end-to-end... for diversity across cultures and backgrounds. Collaborative team player with leadership potential. Ability to work across multiple...
Team Lead - Customer Support We are looking for a dynamic and experienced Team Lead - Customer Support to guide... and mentor our Customer Care Support team. This leadership role is responsible for ensuring the delivery of exceptional support...
, Finance, Legal, and HR to align service delivery and resolve issues Lead performance management, coaching, training... Insurance & Risk Management company in their search for a Team Lead based in BGC, Taguig City. Salary Range: Open...
, Finance, Legal, and HR to align service delivery and resolve issues Lead performance management, coaching, training... Insurance & Risk Management company in their search for a Team Lead based in BGC, Taguig City . Salary Range : Open...
, and delivery approaches developed by team members when applicable Track and analyze learning metrics (participation, completion... rates, satisfaction scores) and implement improvements Lead and develop a high-performing, highly engaged team, providing...
Job Description: The Senior Team Lead, Source-to-Contract, will ensure that the Service Delivery Procurement Source-to-Contract... Service Delivery Procurement organization and will primarily support the EMEA region. To ensure effective collaboration...
Sustainability that means business We are looking for a Technical Team Lead to oversee an agile team of software... role, managing multiple teams, with team leads, scrum masters and lead developers as direct reports. Quality Excellence Set...
and service delivery. Ensure alignment between client expectations and team performance. Job Qualifications Bachelor's degree...Role: BPO Team Lead Location: Taguig Site Schedule: Night Shift Work Set-up: On Site Employment Type: Full Time...
identification by investigating deviations and resolution of Service delivery issues including implementation of preventative... to identify agents who needs attention and help them come up the learning curve Lead a high-performing team through an exciting...
! We're Smartsourcing , and were looking for a full-time, on-site Payroll Team Lead to join our Cebu team! In this role..., you'll guide and support our Offshore Payroll Division to ensure high-quality service delivery, compliance with Australian...