Science, Engineering or any related course. At least 2+ years of NOC or Service Desk experience in IT Operations Knowledgeable... faults and incidents. Analyze network events and incidents, ensuring timely resolution within established Service Level...
What We'll Bring: Provide technical support for end user related tickets assigned from the ASC / Service Desk... mgt process as directed by management Support and take direction from the Team Lead around stock inventory checks...
or any related course. At least 2+ years of NOC or Service Desk experience in IT Operations Knowledgeable in the following: IT... faults and incidents. Analyze network events and incidents, ensuring timely resolution within established Service Level...