Job Category: Customer Service Job Description: JOB FUNCTION AND RESPONSIBILITIES: Manage team of 13 or more team... at escalation desk. Ability to prioritize, work independently, meet deadlines and motivate team members for better results...
expertise when specific bunker emission assessments are required, such as implementation of new ECA zones, service analysis... to automate/refine current processes for more efficient operations. Ensure the Bunker Operations Desk and hotline...
with India IED desk and performs all the functions right from account opening to settlement of trades. The team also works...) Strong customer service focus, interpersonal and communication skills Good Team-player Ability to absorb information and learn...
Market, FX, and Interest Rate Swaps. You will deliver essential support to the Desk through trade support, reconciliation..., Market Risk, and Technology teams, you will help ensure seamless operations for the Treasury and CIO desk...
capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence... day; follow replenishment requisitions as necessary deploying General Mills products across the network to achieve service...
resolution. Engage daily with middle office, counterparties, traders, corresponding banks, finance desk, cash management.... Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using...
Indicators and service level agreements targets. Coordination for the day – to – day operations & maintenance activities... Successful completion of Annual Power Down Efficient management of M&E services Client Satisfaction Closure of technical desk complaints...
Internal Support Ensure customer requests are acted upon in a timely manner within service level parameters Promptly escalate... Experience in customer support or help desk roles, preferably within ERP or retail systems. Experience with retail basket...
to resolve client issues efficiently. Responsibilities: Manage and service an existing portfolio of WC clients, including... on relevant banking products and developments. Liaise with internal teams (credit, ops, trade desk, branch) to resolve client...
to sales and service culture in the industry. Key Accountabilities: Meeting Revenue and Returns targets as may be set... in coordination with internal and external lawyers and operational desk. Preparation of budget and other reports for senior...
Indicators and service level agreements targets. Coordination for the day – to – day operations & maintenance activities... Successful completion of Annual Power Down Efficient management of M&E services Client Satisfaction Closure of technical desk complaints...
Key Responsibilities Deliver desk-side and on-site IT support for VIP users, including incidents and service requests.... Ensure continuity of service by assigning dedicated VIP support personnel for consistent and personalized support. Support...
practise. · Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager... Emergencies as and when required · Take regular briefings of Help Desk/ Mail room Executive. · Provide management advice...
practise. · Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager... Emergencies as and when required · Take regular briefings of Help Desk/ Mail room Executive. · Provide management advice...
desk and guest services. This role ensures outstanding guest service, efficient check-in/check-out processes, and smooth... customer service standards are met. Handle guest complaints and special requests professionally and efficiently. Coordinate...
Treasury, Foreign Exchange Confirmations & Settlements desk, ensuring all trades are matched and instructed within market... needs first and drive all efforts to provide exceptional service Review and/ or Implement controls when applicable...
exceptional client service. Key Responsibilities: Front Desk Management: Greet clients and visitors with a warm.... Client Service: Ensure exceptional client service by addressing inquiries, providing information, and assisting...
& Settlements desk, ensuring all trades are matched and instructed within market guidelines. He/She will be expected to engage...-receipts Ensure that the focuses on client needs first and drive all efforts to provide exceptional service Review...
desk and guest services. This role ensures outstanding guest service, efficient check-in/check-out processes, and smooth... customer service standards are met. Handle guest complaints and special requests professionally and efficiently. Coordinate...
’s Service Desk, triaging and handling incoming service requests, end-user support issues as well as incidents. Provide direct... Administration. IT service Management (ITIL Certified preferred). Get involved in project activities as needed such as migrations...