IT Service Desk Analyst will be responsible for providing BAU Level 1 support and maintenance across our IT estate. The... most of your day interacting with colleagues requiring assistance. This position reports into the Service Desk Team Leader who...
knowledge base and deliver exceptional, white glove customer service to stakeholders / customers of the IT Service Desk. The... between Service Desk levels To ensure adherence to escalation procedures. Respond to escalated, complex and high impact user calls...
Service Desk Analyst / 1st Line / 2nd Line / Contract / Onsite / Liverpool / Inside IR35 Are you a tech-savvy problem... solver who thrives on tackling complex IT challenges? We're looking for a Service Desk Analyst to join a growing support team...