. Work with Service Desk to ensure service reporting and monitoring, including keeping key matrix on outages, resolution... times, recurring problems etc. Conduct regular meetings to review service delivery and application support issues...
remote or onsite desk support to the entire firm working closely with the various IT teams and external vendors to ensure... for IT-related issues and service requests, providing 1st and 2nd line support. Team members take end-to-end ownership...
Manage user lifecycle: provisioning, SIM swaps, device assignment, communications, and offboarding. Handle service desk.... Working closely with finance, IT, vendors, and service providers, you will help ensure cost accuracy, service quality...
, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying... volunteer time to step away from your desk and into the community Support to grow through professional development courses...
of customer complaints. Key Accountabilities Lead and manage the Service Engineering Desk, including the Contract Services... system. Lead training and development initiatives for the Service Desk Team, ensuring high performance and cross-functional...
service desk operations. The ideal candidate will have strong technicals skills across the following: Microsoft Entra ID... Analyst you will lead security architecture decisions, oversee incident response and vulnerability management, support secure...
and data assets Establishing effective ways of working between the D&I and all analyst roles within our Operations, Finance... from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations...
and strong work ethic. Our success over the years has been built on our guiding principles of customer service, creativity..., we are looking for a Logistics Senior Analyst or Associate (title subject to level of experience) to join the metals team in London. Dynamic...
, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying... to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional...
resolution Day to day monitoring, tracking and coordination of service desk incidents Prioritization and resolution of support... within and managing issues and incidents within an ITSM platform Previous customer service desk experience an asset Working in a power...
Time Analyst Lead Location: Hybrid: Work from Home and / or LanguageLine Head Office, London LanguageLine’s UK... while using correct protocol Manage the flow of the video-call and avoid taking over and interaction with the service user...
/VRI Real Time Analyst Lead Location: Hybrid: Work from Home and / or LanguageLine Head Office, London Working days... Manage the flow of the video-call and avoid taking over and interaction with the service user w/o client's permission...
desk is at the heart of the Group's refinancing strategy in the markets. You will be an experienced project owner... Act as Project Manager/Business Analyst liaison between business stakeholders and IT teams for CASA UK IT initiatives...
investment firm to hire an exceptional Desktop Support Analyst for their London office. This is not a high-volume help desk...Job Description: Desktop Support Analyst London, Financial Services We're partnering with a globally respected...
of the CEO/Senior partner. Our client is soon to launch their oil options desk in London and has an opportunity for an oil... options broker with a book of clients to join a growing desk. You will work in a small but experienced team, focused...
Oil Options Broker to lead the European desk. The firm operates a global presence across commodity classes with 12+ global... and looking to build out their European coverage to offer a global service to the market. With the ability to offer clients a full service...
Sulphur/Sulfur Diesel) Broker to continue to grow this desk. With established desks covering the Gasoil / Fuel Oil / Jet..., Analyst or experienced professional looking to move into Broking, Our client provides a fast-paced, interactive and high...
of the CEO/Senior partner. Our client is soon to launch their oil options desk in London and has an opportunity for an oil... options broker with a book of clients to join a growing desk and head up the team. You will work in a small but experienced...
. This position is ideal for a junior French speaking broker seeking to join a rapidly growing desk and work with some very.../analysis to provide trading advisory/analyst services to clients, with the view to executing trades and fulfilling trading...
and has recently grown the energy desk with a senior hire, looking to grow this further with a team of brokers on energy options... advisory/analyst services to clients, with the view to executing trades and fulfilling trading plans Build out the options...