to help us shape the future of information management. Join us. Join us as a Service Desk Analyst in the Telecom Services... team. In this role, you will provide technical supportover the phone, ensuring consistent, high-quality customer service...
via phone, ensuring timely resolution of issues and delivering consistent, high-quality customer service across the...-level users and assist during special events as needed. Qualifications: Strong customer service orientation...
us as a Supply Chain Help Desk Analyst, you will assist our customers who have questions or issues related to Supply Chain System... tools by delivering exceptional customer service support. You will work remotely with customers, system administrators...
Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide...’ experience in an IT Helpdesk/Service Desk role. Familiarity with ITSM tools (FreshService experience preferred...
Service Desk, Help Desk, Technical Operations, NOC, or similar technical support role. Background as a NOC Analyst or IT Help... Desk Analyst. Demonstrated knowledge of IT systems component stack (network, hardware, operating system, database...
Primary Purpose of Position Acting as the team’s Officer-in-Charge in the absence of the Senior Analyst and Helpdesk... and mentoring Associate Help Desk Analysts to achieve team and individual performance standards and metrics. Respond to telephone...
strategic partnership products (e.g. broker-as-a-service). Owning and contributing to the analysis of systems, integrations...-making. Supporting BAU activities, including help desk tickets, audits, and ongoing optimisation of partner and lender...
strategic partnership products (e.g. broker-as-a-service). Owning and contributing to the analysis of systems, integrations...-making. Supporting BAU activities, including help desk tickets, audits, and ongoing optimisation of partner and lender...
systems. Understanding of Service Desk procedures and processes. Experience with JIRA/Confluence and ServiceNow tools... articles and internal knowledge base maintenance). Trend analysis to address root causes. Continuous service improvement...
members annually, ensuring seamless transitions between assignments while optimizing cost efficiency. The Associate Analyst... Desk, Concierge Travel, and Elite Concierge, ensuring timely resolution of inquiries. Review and process Passenger Name...
of experience in an IT Service Desk, Help Desk, Technical Operations, NOC, or similar technical support role. Background as a NOC... Analyst or IT Help Desk Analyst. Demonstrated knowledge of IT systems component stack (network, hardware, operating system...
What We'll Bring: Provide technical support for end user related tickets assigned from the ASC / Service Desk... with other colleagues to overcome a situation. Impact You'll Make: Experience: 5yrs in an IT Service environment, with hands...