; collaborate with the Global Service Desk and other IT teams as needed. Lead incident and problem resolution for local and remote.... Responsibilities: Provide onsite IT desktop and AV support for office staff, with priority service for executives...
customer technical problems in collaboration with Service Desk colleagues. An employee in a Tier 1 position... will have a 'primary team' of either phones/chat or walk-in, but will perform all service desk functions. Minimum Education and Experience...
are followed. Monitor Service Desk tickets for timeliness. Provider Incident/Service Request support and quality customer service... have appropriate access to systems and data. Efficiently and effectively, respond to IAM and Epic Security incidents, service requests...
to occasionally recommend customer service and/or value improvements after learning the business or customer setups and understanding... at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones...
to collaborative cross- functional relationships and service excellence. - Preferred Proven ability to do a stakeholder analysis... setting and remains in a stationary position for long periods of time while working at a desk, on a computer...
, documenting and communicating potential issues. Document appropriate status spreadsheets daily. Rotate disbursement desk... is required and expected in order to meet the business service levels and workflow demands. Other duties as assigned. Qualifications...
desk) Manage system configuration within the application and supporting infrastructure, including certificates..., or Microolap Knowledge of IT service management and governance frameworks (ITIL, ITSM, COBIT, ISO) Experience creating business...
experience creating and working in a team culture that is committed to collaborative cross- functional relationships and service... position for long periods of time while working at a desk, on a computer or with other standard office equipment...
inventory and documentation accuracy. Collaboration: Work with the Service Desk and other departments collaboratively... to IntegriChain, Inc.'s internal users related to hardware, software, networking, and user education Triages issues and service...
to occasionally recommend customer service and/or value improvements after learning the business or customer setups and understanding... at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones...
inventory and documentation accuracy. Collaboration: Work with the Service Desk and other departments collaboratively... to IntegriChain, Inc.’s internal users related to hardware, software, networking, and user education Triages issues and service...
peer review or CERT processes to catch errors. The candidate needs to occasionally recommend customer service and/or value... in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone...
to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The... Environment & Physical Demands Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive...
for both hardware and software problems, in conjunction with NMCI support (NMCI Service Desk augmentation). Provide IT Government...), metric creation and maintenance as well as monitoring NMCI performance/service levels as it relates to SEA 04. Interface...
peer review or CERT processes to catch errors. The candidate needs to occasionally recommend customer service and/or value... in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone...
by touching with skin, particularly that of fingertips. Sitting: Prolonged periods sitting at a desk and working on a computer... Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference...
and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments.... May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical...
Deputy Program Manager, you’ll directly support the program requirements at the Joint Service Provider by achieving program...; training; infrastructure safety and operations; and property management desk services. Responsibilities: Execute all facets...
, responding to inquiries via email and service desk tickets in a timely, professional manner Monitor and manage shared inboxes..., provide guidance, set expectations, and ensure resolution Intake, triage, and respond to service desk tickets related...