prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues... in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth...
prompt technical assistance on customer incidents when the Shift team and Service desk have exhausted all possible avenues... in different time zones. You will work alongside Project, Transition, and Service Delivery management teams to assist in the smooth...
. More about this Ozow fantastic position Many support queries are of a technical nature and therefore as an Ozow support engineer.... From a support technician to engineers' point of view, your role is to ensure that customers receive excellent and consistent service...
. You’ll become part of our new Cape Town based Technical Support Team, working with Service Desk engineers and consultants... support environment on a service desk Excellent verbal & written English Robust influencing and interpersonal skills...
support environment on a service desk. Preferable experience in working on a range of telephony solutions including Cloud...Summary and purpose of the Job: The role of a Voice (VoIP) Engineer is key to the success of our business...
The primary function of this role is to provide a technical response/ fix to incidents and service requests reported... technical areas: Cisco R&S at a Service provider level, Cisco management tools, Juniper and Extreme Firewalls, Nexus 1-7K...
a general knowledge of service desk guidelines, processes and procedures Assist with internal adhoc IT support queries.... Responsibilities: Logging of Incidents and Service Requests, ensuring end to end management and ownership of tickets. Handling 2nd...
Service Desk Support Microsoft 365, set up and maintenance Networking, Setup, maintenance and administration Sharepoint...
platforms such as Freshdesk, Zendesk, or Jira Service Desk Self-managed, proactive, and eager to learn and grow...
platforms such as Freshdesk, Zendesk, or Jira Service Desk Self-managed, proactive, and eager to learn and grow...
The primary function of this role is to provide a technical response/ fix to incidents and service requests reported... technical areas: Cisco R&S at a Service provider level, Cisco management tools, Juniper and Extreme Firewalls, Nexus 1-7K...