a cause that matters to you. About you: Reporting to the 1st Line Service Desk Manager based at our office in Melbourne... service to a range of internal staff from field based consultants to office-based staff in 30 different locations across the...
to Database platform Monitor the groups Manage Engine SDP (Service Desk plus) ticket queue to ensure all service request tickets... Database administrators adhere to Great Eastern service request, incident, change, release and patch management process Ensure...
or dispatch onsite engineer with part to resolve the issue. Advises & educates customers through a combination of experience... within IT Services and Working with Field Service Providers. Working Knowledge of Windows Operating Systems and MS Products...