as a Telesales Client Advisor/Telesales Representative or other sales/customer service role; Have good knowledge of relevant... best out of being a global company, and brings a nice local flavor; A desk in a beautifully designed office in the center...
with internal teams (Back Office, Service Desk, Technical Teams) and customer technical staff Participate in documentation creation..., reporting, and governance meetings Mentor and support new team members through on-the-job training Comply with mandatory...
and Service desk. Qualifications: Official Microsoft Product Certification is a plus Bachelor's Degree in Computer Science.... On Call Support: shift for all required work and done during weekends. Provide Technical Documentation and training to L1...
and Service desk. Qualifications: Official Microsoft Product Certification is a plus Bachelor's Degree in Computer Science.... On Call Support: shift for all required work and done during weekends. Provide Technical Documentation and training to L1...
management and knowledge management tools, client information systems, and service desk procedures ; Seeks opportunities... an understanding of customer Service Level Agreements and department's key performance requirements; Develops and maintains product...
Enhancement Continuously improve end-user experience by optimizing processes and workflows. Drive the evolution of Service Desk... improvement principles to ensure the Service Desk becomes smarter, more efficient, and more user-focused over time. Gather...