to translate requirements into technical solutions Contribute to our shared AI service platform, ensuring compliance...
experience in web service integration (SOAP, REST, JSON, XML). In-depth knowledge in any integration protocols like SMPP, UCP...
. Conduct post-deployment validation checks to ensure model prediction stability, API responsiveness, and overall service... monitoring scripts. Participate in service reliability reviews to improve platform uptime, incident response processes...
and network configuration. Perform diagnostics and troubleshooting Ensure that a high level of customer service and support... and troubleshooting skills with the ability to exercise mature judgement Strong commitment to professional client service excellence...
Performance. - Service Delivery Business Understanding. - Data Analytics. - Financial Acumen. - Stakeholder Management. University...
recommendations for improvement. Automate repetitive tasks and implement fit-for-purpose automation solutions. Meet and exceed service... for IT service management. Participate in a 24/7 on-call roster on a rotational basis to support critical platform operations...
, JavaScript, CSS3 web Software as a Service (SaaS), multi-tenancy application development, SQL Server development experience, GIT...
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components...
in Cisco Routing and Switching - VLAN/VPN Cisco Wireless & NAC Network Management Tools ITIL - Service Management Tools... Responsibilities Resolve customer incidents, problems and change requests to required service level targets Apply technical knowledge...
with appropriate Avid management on a periodic basis to ensure visibility Adheres to Avid's relevant contractual SLAs (Service Level...
for customer service interaction Working Conditions Must possess a smart-phone or electronic device capable of downloading..., disability, genetic information (including family medical history), political affiliation, military service, veteran status...
, to manage support tickets, review and maintain ongoing service levels, invoices, and drive cost reduction. Collaborate...
in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance...
in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build...
on a periodic basis to ensure visibility Adheres to Avid’s relevant contractual SLAs (Service Level Agreements) Support...
. Balance feature development speed and reliability with well-defined service level objectives. Partner with stakeholders... bottlenecks. Identify and resolve problems promptly to meet and improve service levels and standards. What you will need: 4...
service provider listed in Taiwan, we deliver a full suite of cloud solutions and consulting services to enterprises... Managed Service offering. Ensure service delivery meets agreed SLAs, standards, schedules, and quality expectations. Review...
, configure, and customize ServiceNow modules including Incident, Problem, Change, Asset Management, Service Catalog, and ITBM... or equivalent experience Certified System Administrator (CSA) 7+ years of experience in Service Management, including hands...
: Design, develop, configure, and customize ServiceNow modules including Incident, Problem, Change, Asset Management, Service... in Service Management, including hands-on ServiceNow development and administration Experience with multi-domain and standalone...
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components...