Job Responsibilities Responsible for guiding through impacting service incidents, owning the investigation, diagnosis... the service components using monitoring tools such as Dynatrace Monitor maintenance announcements of platform providers...
faults and incidents. Analyze network events and incidents, ensuring timely resolution within established Service Level... Science, Engineering or any related course. At least 2+ years of NOC or Service Desk experience in IT Operations Knowledgeable...
millions of patients on their healthcare journeys, with a strong focus on patient experience and service excellence... service standards and continuously improving healthcare outcomes. Their long-term mission is to provide accessible, high...
requirements and service requests (technical/non-technical), and push customers to resolve customer requirements... as soon as possible. Project Technical Solution Development Technical and Service Communication Support with Pre-Sales Team Support the SA with POC...
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components... configuration and maintenance. Ability to understand SQL queries. Service Mesh: Experience implementing service mesh infrastructure...
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components... configuration and maintenance. Ability to understand SQL queries. Service Mesh: Experience implementing service mesh infrastructure...
technical support to customers through remote trouble-shooting, assist to recover the service when outage happen in live network... scheme, organize the routine service delivery meeting, maintain the customer requirement and improve customer satisfaction. 8...
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components...
and customer service skills. Familiarity with scripting languages (e.g., Python, Shell scripting) is advantageous. Understanding...
faults and incidents. Analyze network events and incidents, ensuring timely resolution within established Service Level... or any related course. At least 2+ years of NOC or Service Desk experience in IT Operations Knowledgeable in the following: IT...
and customers. Customer service with EQ to understand customer's POV to be able to provide excellent support and service. Time...
strict Service Level Agreements (SLAs), particularly those related to system uptime and incident resolution. Proficiency...
to translate requirements into technical solutions Contribute to our shared AI service platform, ensuring compliance...
. Conduct post-deployment validation checks to ensure model prediction stability, API responsiveness, and overall service... monitoring scripts. Participate in service reliability reviews to improve platform uptime, incident response processes...
Performance. - Service Delivery Business Understanding. - Data Analytics. - Financial Acumen. - Stakeholder Management. University...
experience in web service integration (SOAP, REST, JSON, XML). In-depth knowledge in any integration protocols like SMPP, UCP...
, JavaScript, CSS3 web Software as a Service (SaaS), multi-tenancy application development, SQL Server development experience, GIT...
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components...
in Cisco Routing and Switching - VLAN/VPN Cisco Wireless & NAC Network Management Tools ITIL - Service Management Tools... Responsibilities Resolve customer incidents, problems and change requests to required service level targets Apply technical knowledge...
in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance...