as a key liaison with vendors, service providers, and regulatory bodies to ensure compliance with class and flag state...
of the service, root cause analysis and follow-up to close corrective/ preventive actions. Responsible for strong change..., Database, C:D, TWS, connectivity to Service layer Must be hands-on with Linux and Database (MariaDB/ Oracle/ MS SQL Server...
during service disruptions to minimize downtime and revenue loss. Maintain detailed and up-to-date documentation for procedures... and configurations. Collaborate with stakeholders to ensure operational and cybersecurity requirements are met. Perform system, service...
of Autonomous Mobility Robots (AMR), ensuring optimal performance, uptime, and service delivery. Oversee technical support...
standby for ad-hoc activities. Liaise and coordinate with SingTel Business Units and Overseas Telco on service level...). Technical escalation point Global Corporate Customers, internal operations staff and SingTel Global Office on service...
through Incident ticketing system. Liaise and coordinate with internal stake holders, equipment and service providers... / outage on Consumer GPON networks (e.g. fiber cuts, service migration, hardware failure…). Identify areas of improvements...
. Coordinate and execute disaster recovery activities promptly during service disruptions to minimize downtime and revenue loss... operational and cybersecurity requirements are met. Perform system, service, and security audits to maintain compliance. Engage...
. Coordinate and execute disaster recovery activities promptly during service disruptions to minimize downtime and revenue loss... operational and cybersecurity requirements are met. Perform system, service, and security audits to maintain compliance. Engage...
from such as Change Request or notifications requests to the customers as part of service maintenance Liaise with internal and external... customers and ensure that customers' contractual service level agreements are met Perform other duties such as access clearance...
customers as part of service maintenance Liaise with internal and external customers and ensure that customers’ contractual... service level agreements are met Perform other duties such as access clearance, and participate in projects...
customer engagement, reduce wait-times and operate more efficiently while delivering emotionally engaging service that stands...
The incumbent will take on an active role in on-site operation and service system support to the customer which consists...
pre-service testing (on-site or remotely) and implementation of transmission links / bearers, including C... resolution. Work closely with different resolver teams to ensure service is restored at the shortest possible time Perform...
terrestrial network as a whole (at various data gateways and cable stations) Perform pre-service testing (on-site or remotely... service is restored at the shortest possible time Perform any other duties (consultation related activities, escalation...
and technical support of Data Center Operations Systems. Provides service, troubleshooting, as well as incident escalation.... What you'll do Provide Tier I service support for mission critical 24/7 Data Centers for BMS, EPMS, and OT devices Participate...
-notch Salesforce developer to join us in this mission, designing world class Salesforce applications for Service Cloud... with Service Cloud. GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse...