services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years... and communicate with vendors/service providers on incident resolution, hardware/software replacement, and system upgrades. Ensure...
regulatory standards and agreed service level; Provide training and coaching to subordinates; Drive and ensure best practices... and act as their duty as required; Perform and carry out other duties and projects the DIC would assign. The Ideal...
regulatory standards and agreed service level; Provide training and coaching to subordinates; Drive and ensure best practices... and act as their duty as required; Perform and carry out other duties and projects the DIC would assign. The Ideal...
What You’ll Do Lead the design and delivery of complex systems and multi-service projects in our trading platform..., operational, and product risks before they result in incidents or user impact. Act as a technical co-lead with Product, Risk...
and operational efficiency through process improvements Act as a technical expert in field service operations and customer support... with existing clients through consistent engagement and service excellence Identify and explore new market opportunities to support...
as required. The post holder will act as a key team player to deliver the expected service level and desired business requirements...
inter-networking with local and regional network support Liaise with vendors for project implementation Manage service... team and act as top tier escalation point for BAU support Assist in the design and implementation of network architecture...
service quality and stability by responding to technical incidents quickly and effectively, and drive change by analysing... and identifying continuous service improvement opportunities. Leading CCIB top-level initiatives, such as FMEA (failure mode impact...
requirements. Lead and manage technical solutions, ensuring quality and customer satisfaction. Act as the primary technical... activities. Define requirements for new parts, tools, and documentation to support engineering and service needs. Collaborate...
specifications and contract requirements. Lead and manage technical solutions, ensuring quality and customer satisfaction. Act... and service needs. Collaborate with internal teams to provide technical solutions and cost estimates. Prepare and maintain...
and market environment in which the group operates. As a critical technology service for the bank, ensure Storage architecture... of ownership, accountability and service are maintained within the team. Review, uphold and enforce all Bank technical, security...
. Act as the primary technical contact for customers and internal teams in OE & RS business. 4. Coordinate milestone... engineering and service needs. 6. Collaborate with internal teams to provide technical solutions and cost estimates. 7. Prepare...
regulatory standards and agreed service level; Provide training and coaching to subordinates; Drive and ensure best practices... and act as their duty as required; Perform and carry out other duties and projects the DIC would assign. The Ideal...
. L3Support and Problem Resolution Act as the key technical contact for identifying, investigating, and resolving production... of production change management Take ownership of change management processes, covering backend service releases, configuration...
and Problem Resolution a. Act as the key technical contact for identifying, investigating, and resolving production issues... change management a. Take ownership of change management processes, covering backend service releases, configuration...
applications (from legacy to web/mobile) ensuring that the systems meet the optimum potential. To act as the system expert... deliverables meet user requirements. Provide application support services for enterprise systems within agreed service level...
and Problem Resolution a. Act as the key technical contact for identifying, investigating, and resolving production issues... change management a. Take ownership of change management processes, covering backend service releases, configuration...
requests to ensure no service gaps during staff transitions, leaves, or high-turnover periods. Project Engineer Dispatch... and delegate tasks effectively to meet service level agreements (SLAs) and project deadlines. Vendor Management Responsibilities...
as they apply to the hosted infrastructure space. Operating a critical service the successful candidate will be directly responsible... activities necessary to meet ongoing business demand in a fast pace challenging environment Ensure highest levels of service...
successful candidate will act as a hands-on cybersecurity analyst and technical project coordinator , working closely with internal... of least-privilege network access controls . Act as a technical point of contact for network and firewall security matters within the...