Overview: The Ocean Freight Associate Analyst is responsible for coordinating and managing end-to-end ocean freight... service quality. Work with the Import & Export Center of Excellence on simplification and standardization initiatives...
experience (7+ years) as a Business Analyst, preferably in the banking or financial sector. Strong knowledge of non-core banking... data architecture that will redefine our performance and service delivery. Job Summary: We are seeking an experienced...
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the... experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages...
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the... experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages...
begins right here, with you, at SITA. As per our career framework, the Job Title for this role is: Analyst Service... and quality management 0-1 year of experience in customer service within a global or service provider environment, with exposure...
-as-a-Service operations. To uphold our high standards, we are looking for a detail-oriented Sales Quality Assurance Analyst... on your analysis to enhance effectiveness, improve the customer experience, and support the growth of our clients. Key...
, Flow, Logic Apps and Azure Service Bus Experience in setting up and using Azure DevOps for source control Experience... Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics 365 Customer Engagement (D365CE) Senior Analyst...
Service, Flow, Logic Apps and Azure Service Bus Experience in using Azure DevOps (VSTS) for source control Experience... Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics 365 Customer Engagement (D365CE) Analyst Programmer...
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager... transformation initiatives, enhance customer experience, and deliver value-driven solutions that strengthen the organization...
with Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements...Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Associate...
of experience Service management and ticket management system experience Customer orientation Process management and continuous... including Facilitation of Hiring Manager Intake Meeting resulting in service-level alignment; and ensure timely and effective...
of experience Service management and ticket management system experience Customer orientation Process management and continuous... for each requisition including Facilitation of Hiring Manager Intake Meeting resulting in service-level alignment; and ensure timely...
platforms to enhance functionality and user experience. Monitor and report on key CRM metrics to assess the effectiveness..., Information Technology, Marketing, or a related field. At least 1–3 years of experience in an application support role...
Overview: This role is responsible for supporting GBS Supply Chain team with general customer service administration... our custmers get the products & service they need. Responsibilities: Order Management & Order Fulfilment: Process customer...
service administration, order management and order fulfilment and execution support. It will require a collaboration... to make sure our custmers get the products & service they need. Responsibilities Order Management & Order Fulfilment...
& review balances’ confirmations for our customers as needed Follow up on a monthly basis with the customer service team... and incidents. Experience Requirements/Qualifications Bachelor of commerce degree or equivalent 3+ years of varied experience...
Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Associate... excellence approach and embedding continuous improvement practices. Profile First experience in process mining, process...
target service, including translating the rough cut capacity plan, as an input from the network modeler, into a daily supply.... Qualifications: University degree, Engineering is preferred. Minimum 1-2 years of experience in project management. Fluent oral...
service experience. Qualifications: 6months minimum year of ticket/incident management Experience with ServiceNow/Remedy..., and ensuring end-to-end handling of service requests. Responsibilities: The role is responsible for Incident (INC) Management...
SLA compliance and excellent user service experience. Qualifications 6months minimum year of ticket/incident... P2P issues, and ensuring end-to-end handling of service requests. Responsibilities The role is responsible...