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Keywords: Service Improvement and Performance Lead, Location: Manchester

Page: 3

Data Analyst

, customer engagement, and operational efficiency. Reporting to the Data Analytics and Insights Manager, you will take a lead... trends. You will foster a collaborative environment where knowledge sharing and continuous improvement are paramount...

Location: Manchester
Posted Date: 12 Dec 2025

AWS Security Architect

Rayo, a UBDS Group company, is seeking a Security Cleared AWS Security Architect to lead the design and implementation... reference architectures and frameworks. Lead threat modelling sessions, risk assessments, and architecture-level security...

Company: UBDS Group
Location: Manchester
Posted Date: 12 Dec 2025

AWS Security Engineer

operation and continual improvement of cloud infrastructure. This role focuses on the technical implementation of security... assessments and lead remediation efforts across AWS assets. Support internal and external audits by providing security evidence...

Company: UBDS Group
Location: Manchester
Posted Date: 12 Dec 2025

QA Test Analyst

reporting into the Software Test Lead. In this role, the QA Test Analyst will ensure the quality and reliability of our software..., supporting colleagues with full system usage Conduct performance, load testing and support the testing of any other non...

Location: Manchester
Posted Date: 12 Dec 2025

Senior Business Manager

– Maintain strong partnerships with clients while managing service changes smoothly. Drive Continuous ImprovementLead... compliance with performance, financial, and operational objectives. You will also lead change programs, develop new revenue...

Company: Biffa
Location: Manchester
Posted Date: 12 Dec 2025

Head of Customer Experience (Seller Experience)

across all aspects of our business to design intuitive seller experiences, unlock trading performance and ensure sellers maximise... Responsibilities Strategy & Leadership Own the Seller Experience and Growth strategy across onboarding, trading, performance...

Company: OnBuy
Location: Manchester
Posted Date: 12 Dec 2025
Salary: £75000 - 90000 per year

Head of Learner Experience & Delivery

who excels at managing delivery, customer experience and operational performance at scale. Key Responsibilities Lead... to guide decision making Implement continuous improvement cycles using data, feedback and performance insights Oversee...

Company: peopleworth
Location: Manchester
Posted Date: 12 Dec 2025

Head of Marketplaces

Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned... of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing...

Company: Visualsoft
Location: Manchester
Posted Date: 12 Dec 2025

Senior People Partner - Operations (Fixed Term Contract)

to join us in our Manchester office on a Fixed Term Contract. In this role you’ll work closely with our Operations teams and will take a lead... to employee feedback, identifying areas for improvement and delivering change to support and promote our culture Stakeholder...

Company: Starling Bank
Location: Manchester
Posted Date: 12 Dec 2025

Group Internal Sales Manager

will lead and develop the internal sales function for BHID Group brands e.g. Neville Johnson, Tom Howley and London Door..., ensuring exceptional first contact, high-quality lead qualification and a confident, structured handover to the external Sales...

Company: BHID Group
Location: Manchester
Posted Date: 12 Dec 2025

Business Development Manager (Project Cargo)

and executing key freight forwarding projects aimed at driving strategic growth. In this role, you will lead initiatives that span... with organisational objectives, timelines, and budgets. Develop strategic project plans, set performance metrics, and monitor progress...

Company: Li & Fung
Location: Manchester
Posted Date: 12 Dec 2025

Business Development Manager (Air Freight)

the full sales cycle from lead generation to closing deals and ensuring excellent post-sale service. Partner with finance... and execution of airfreight services and products. Lead contract negotiations and secure agreements that support division growth...

Company: Li & Fung
Location: Manchester
Posted Date: 12 Dec 2025

UX Researcher

? Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy... usability research both online and in the field and provide recommendations for improvement ? Serve as a member of a team...

Company: LA International
Location: Manchester
Posted Date: 12 Dec 2025
Salary: £375 - 400 per day

Employee Relations Specialist

everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge... matters, including but not limited to; Delivering with a strong customer service approach to all work, role modelling Ofcom...

Company: Ofcom
Location: Manchester
Posted Date: 11 Dec 2025

Commercial Management Consultant - Cost and Commercial Assurance

engineering, project management and digital services that enhance the performance, safety and longevity of complex infrastructure... function expands. In this role, you’ll work closely with the Audit & Assurance Lead and wider team, carrying out cost...

Company: Assystem
Location: Manchester
Posted Date: 11 Dec 2025

Vice President, Client Processing Manager

to join our Conventional Trust team. This role is located in Manchester, UK. In this role, you'll make an impact in the following ways: Lead... and manage teams responsible for client processing operations, ensuring adherence to service standards and regulatory...

Company: BNY Mellon
Location: Manchester
Posted Date: 11 Dec 2025

Director of Digital

recommendations for improvement Champion continuous improvement, governance, and service health reporting. Represent Digital...The Director of Digital will lead and evolve ANS’s Digital Services practice, with a focus on Microsoft Dynamics 365...

Location: Manchester
Posted Date: 11 Dec 2025

Customer Contact Supervisor

, performance reviews, and development planning. Foster a culture of continuous improvement, accountability, inclusion... to discuss case progress, service improvements, and feedback loops. Monitor performance against pod KPIs (service levels, first...

Company: TLT
Posted Date: 11 Dec 2025

Associate Director SIEM Engineering

service teams, Product Managers and Service owners. Responsibilities Lead a global implementation and support engineering... building, fostering a culture of excellence and continuous improvement. Optimize engineering processes and service delivery...

Company: NCC Group
Location: Manchester
Posted Date: 11 Dec 2025

Digital Marketing Executive | Beauty Brands

2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting... collaboratively with channel leads across Blog, App, Paid Social etc. Work with e-com team to monitor & report performance, track...

Company: The Hut Group
Location: Manchester
Posted Date: 10 Dec 2025