development and management experience, preferably working with ServiceNow data or content Proven experience in data quality... level. Strong documentation, organizational, and time management skills. Professional-level written and verbal English...
. Oversight of daily work volumes. Manage, coach, and develop a team to ensure quality and efficiency of the service function... for job performance on quality and productivity, and associate behavior . Conduct regular team meetings to review processing issues...
consulting approach , under the guidance of a Partner or Associate Director. They work closely with mid- to senior-level... alongside our clients (including any Data Governance requirements), and ensuring they co-lead adoption and change management...
are responsible for all administrative aspects of the recruitment processes, polices, programs, project management and service... requirements. Key contact for candidates, line management, vendors and internal recruiters on all transactional service related...
calculations and reconciliations for some of the organizations most complicated clients. What you will do Quality control... functions such as reviewing completed Great-West Connect Service Requests, tracking errors and updating procedures. Trains new...
Requires expert level experience with Palo Alto SDWan (Prisma, ION, Strata Cloud Manager, etc). Prefers Associate/Professional.... You will be a member of a team responsible for incident resolution and service request handling for a wide variety of networking...
for technical, customer service, and sales accounts Evaluate the performance of Associate Trainers using tools... service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program...
of service according to Service Level Agreements (SLA) set. Plans and prepares daily operational activities and priorities... management. Coaching skills and experience a must. Has experience working on process improvements and quality management...
a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial... expectations are achieved. Essential Functions/Core Responsibilities . Analyze and maintain all Client Service Level Agreements...
of site-level issues. Vendor Management Oversee facilities-related vendors and service providers (e.g., building management... advanced systems and network administration with senior-level facilities and site leadership responsibilities. On the technical...
Growth Essential Functions/Core Responsibilities: Analyze and maintain all Client Service Level Agreements; implement... management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports...
Requires expert level experience with Palo Alto SDWan (Prisma, ION, Strata Cloud Manager, etc). Prefers Associate/Professional.... You will be a member of a team responsible for incident resolution and service request handling for a wide variety of networking...
, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished... Litera Foundation Experience Management and Directory Submission platforms. This manager-level role collaborates with cross...
skills; may guide interns, associate designers, and contributor-level teammates Shows proactive teamwork and commitment..., advertising campaign management (including AMS, DSP), and customer service. We also operate traffic-building campaigns external...
is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Essential Functions/Core... Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue...
for technical, customer service, and sales accounts Evaluate the performance of Associate Trainers using tools... service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program...
. This includes managing, executing and continuously improving the ongoing operations support needed to meet service level agreements... high level performance and continuous improvement of the standard operating procedures. Leads performance management...
Reliability Engineering and working in a DevOps culture. AWS certification, at least on an Associate Level. Strong expertise... with software engineers to maintain high quality and availability. This is an opportunity to make a real impact in a fast-paced...
and metrics set locally (client service, quality and risk management, solution development and teaming etc.) Skills and attributes... and coordination of sub-service line, service-line or Firm-wide activities; Holds difficult performance discussions with Associate...
Essential Functions/Core Responsibilities Analyze and maintain all Client Service Level Agreements; implement... management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports...