backup job schedule and performance. Support Backup and Recovery software platforms. Support service provisioning... activities, including: Service starts, stops, suspends, etc. Performing customer initiated Restore requests. Solving issues...
and quick resolution as a crisis manager. Timely escalation to management. Plan and schedule Changes coordinating... with different stakeholders. Perform Service Requests based on Standard Operating Procedures. Service incidents and queries...
in planned audit reviews at FUJIFILM EMEA entities as scheduled by the EMEA Audit Manager Lead defined segments of internal... quality review of the operational processes performed at shared service center and report risks to management Coach junior...
system development and maintenance activities of the team to meet service level agreements (SLAs). Collaborate with business... business solutions, define technical scope and requirements of the project and assist project manager with managing scope...
actively in planned audit reviews at FUJIFILM EMEA entities as scheduled by the EMEA Audit Manager Lead defined segments... quality review of the operational processes performed at shared service center and report risks to management Coach junior...
of application support based in Gdańsk that focuses on providing a quality service to customers of Thomson Reuters ONESOURCE... issues effectively and timely. Use internal resources as needed and escalate issues to Technical Team Lead or Manager...