, and Group Reporting policies and in line with the established Service Level Agreements (SLAs) / Group Timelines. Drive... and related implementations in positively transforming the service delivery. Set up appropriate performance targets and conduct...
, and effectiveness of service delivery Driving customer satisfaction Accelerating sales, backlog management, and profitability Managing... by example in applying safety and cybersecurity standards. Ensure Field Service Representatives (FSRs) are certified and equipped...
into everything-from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy...
into everything-from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy...
expectations regarding service scope, deliverables, timelines, and performance. Translating Value: Communicate complex operational... recommendations. Proactive Updates: Keep clients informed of any internal changes, service enhancements, or potential disruptions...
upgrades. Ensures provision of end-to-end support to address identified and potential issues. Leads the service team... during critical outages / incidents to minimize downtime and ensure prompt restoration of normal service levels. Serves...
that leverage emerging technologies. Ability to embed responsible business into everything-from how you service your clients...
that leverage emerging technologies. Ability to embed responsible business into everything-from how you service your clients...
skills. We work together to drive process improvements and deliver exceptional service to our clients. You have the... service to internal and external clients Maintain current knowledge of market trends and trading regulations Ensure...
Must have experience with B2B Service Delivery Management, Telco account Responsibilities: Leadership & People Management Team... for both fixed services and mobile transitions, ensuring timely delivery according to contractual SLAs (Service Level Agreements...
), ensuring SLAs are met consistently. Manage day-to-day operations, ensuring smooth service delivery according to client... requirements and expectations. Identify, resolve, and implement preventative measures for service delivery issues. Manage...
team; You will manage the relationships with other service providers in the industry, including auditors, law firms...
Company Description ABOUT IQ-EQ We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workfo...
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workfo...
Qualifications: Must be willing to work 100% onsite at our Eastwood Site At least 3 years relevant working experience as Admin officer, supervisor or its equivalent. Graduate of any 4-year course - management, engineering or its equivalent....
Job Description : Build and maintain strong relationships with existing clients, serving as their trusted advisor. Identify and pursue new business opportunities based on clients need and market understanding to expand our client base. ...
Qualifications: Must be willing to work 100% onsite at our Eastwood Site At least 3 years relevant working experience as Admin officer, supervisor or its equivalent. Graduate of any 4-year course - management, engineering or its equivalent....
This role will help shape our Finance Operating Model and drive excellence in financial operations, reporting, and compliance. Key Responsibilities Collaborate with regional and high net worth finance teams to define and implement the Finan...
High-Level Responsibilities Onboarding Process Develop and implement comprehensive onboarding programs for new employees to facilitate a smooth transition into the organization. Coordinate with various departments to ensure all necessary re...
The candidate is primarily responsible for the accounting related matters for the loans licensing business in the Philippines (including a holding company in SG). This role reports to the Controller, PH, and dotted reporting to the Process ...