Job Description Manage 'Next-Gen' Shared Services Quality Organization by consistently 'Raising-the-bar' on service...
requests from stakeholders Maintain a training calendar with training specifics Identify low-performing customer service areas... supporting Customer Service or Sales If no BS degree, 10+ years of relevant experience. Knowledge of principles and methods...
and best practices Manage social media tools and platforms used for scheduling, listening and analytics Other Service sPrepares...
with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business...
and local trade payments / practices, rules and regulations' training in bank service policies and procedures' account...
, or Associate Managers. Experience in Customer Service or similar functions. Proven leadership in launching new BPO accounts...
of our offerings. Manage contract renewals, negotiations, and up-selling of services. Ensure compliance with contract terms and service...
.) Align with customer experience and tech teams to deliver frictionless service execution tied to product sales. Minimum...
experience in Fraud Risk management (non-customer service function) in financial technology (fintech) companies including fraud...
Continuously elevate the standard and quality of work output as well as the service provided to the clients Requirements At least 6...
Marketing; Basic understanding of remarketing Able to write business letters/emails Excellent customer service, interpersonal...
all activities related to aftersales services, including customer service, warranty handling, service repairs, parts supply..., and customer feedback through practice of quality service and compliance. Key Responsibilities: Process Improvement Continuously...
, foreclosure, loss mitigation, or customer service). Familiarity with US mortgage regulations (RESPA, TILA, CFPB preferred...
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014... teamwork and staff development. **Customer Service:** Ensure that customers receive outstanding service by maintaining high...
About Us: At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service...
, and service teams for successful project execution. 1. Bachelor's degree in Engineering or Business; MBA a plus. Experience...
operations in accordance with requirements and SLAs Prompt identification and resolution of Service delivery issues including... resources. Install all Service delivery processes and Service Level reporting mechanisms Recruits, selects, hires, and trains...
Manager or Senior Operations Manager Who You Are To be considered, candidates are expected to have the following... of experience as a front-level agent Has handled sales, customer service, technical, and security software programs Excellent...
reports that reflect the Service Level performance such as SOD and EOD reports, TAT Monitoring, Queue Management, among... sharing, and reduced TAT. Other tasks that may be assigned by the Business Unit, Operations Lead, or Operations Manager...
individual who must be able to meet aggressive goals and timelines. You'll report to the Talent Acquisition Manager... To The Role Minimum of 2 years recruiting experience Attention to detail, with customer service skills and great...