operations based on ITIL frameworks, including Incident, Problem, Change, and Asset Management. 4. Security & Compliance...About the job: IT Infrastructure and Operations Manager (Hybrid) | Makati Work Setup: Hybrid (3x / week onsite...
operations based on ITIL frameworks, including Incident, Problem, Change, and Asset Management. 4. Security & Compliance...About the job: IT Infrastructure and Operations Manager (Hybrid) | Makati Work Setup: Hybrid (3x / week onsite...
. Strong understanding of incident response frameworks, IT service management (ITSM), and customer communication best practices. Experience.... Job Description We are seeking a highly organized and detail-oriented Technical Project Manager to join our Technical Support Team. This role...
. Strong understanding of incident response frameworks, IT service management (ITSM), and customer communication best practices. Experience.... Job Description We are seeking a highly organized and detail-oriented Technical Project Manager to join our Technical Support Team. This role...
KMC Savills is the Philippines' leading full service real estate solutions provider for local and multinational... business locators. LOCATION: BGC, Taguig WORK SET UP: ONSITE - 6 days a week POSITION: Property Manager...
KMC is the Philippines' leading full service real estate solutions provider for local and multinational business... locators. LOCATION: Davao Del Sur WORK SET UP: ONSITE - 6 days a week POSITION: Property Manager Job Qualification...
and technically proficient Senior Manager of Engineering to lead our Voice Operations team. This role is responsible for overseeing...-functional teams including IT, Network Engineering, Security, and Service Desk Drive automation and modernization initiatives...
and technically proficient Senior Manager of Engineering to lead our Voice Operations team. This role is responsible for overseeing...-functional teams including IT, Network Engineering, Security, and Service Desk Drive automation and modernization initiatives...
, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global... with us! Job Description Summary Description: Cargo Signal is looking for a Business Operations Manager to lead our APAC region...
incident response. Incident and Problem Management: Manage incident processes to ensure timely issue resolution, conduct root...The Infrastructure Operations Assistant Manager role offers an exciting opportunity to lead and enhance the Global...
volume, patch coverage, compliance) and drive continuous improvement based on incident/problem trends. Own vendor... discipline (Incident/Request/Problem/Change/Knowledge) using Ivanti ISM and/or ServiceNow; demonstrated CAB/change planning...
delivery, monitoring and support, incident management of SaaS. Strong problem-solving skills and experience managing complex... Manager, Network Operations Center to lead our network operations center teams in one or more regions of the world. This role...
. You will Provide oversight and guidance to Level 1 service desk consultants in incident logging, ticket triage, and initial... their own destiny and make a positive contribution to the world of banking and society. THE ROLE The Senior Technical Manager...
of operations which include monitoring staffing, temporary coverage and training, delivering excellent client service... for proactive and predictive techniques to prevent issues, drive down incident recurrence, and reduce downtime from incidents...
. Strong understanding of ITIL processes, incident/request management, and service desk tools (ServiceNow, Remedy, Freshservice... to SLAs, KPIs, and client contractual requirements. Monitor daily service desk performance and manage escalations effectively...
, with at least 2 years in a managerial role. Strong understanding of ITIL processes, incident/request management, and service desk... adherence to SLAs, KPIs, and client contractual requirements. Monitor daily service desk performance and manage escalations...
, with at least 2 years in a managerial role. Strong understanding of ITIL processes, incident/request management, and service desk... adherence to SLAs, KPIs, and client contractual requirements. Monitor daily service desk performance and manage escalations...
improvement Service Delivery & Operations Oversee day-to-day activities of Service Desk delivery which include incident...-based processes (incident, request fulfillment, problem management) Utilize root cause analysis methodologies for recurring...
improvement Service Delivery & Operations Oversee day-to-day activities of Service Desk delivery which include incident...-based processes (incident, request fulfillment, problem management) Utilize root cause analysis methodologies for recurring...
Responsibilities: This role is responsible for ensuring consistent, high-quality IT service delivery to internal... and client delivery goals. Oversee daily operations of Service Desk, Desktop Support, and Support teams across different...