to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver... excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support...
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Operation Center (SOC). Perform real-time alert monitoring and service / respond to the ticket management queue. Provide...
the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format... contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected...
Management is a priority service line at Genpact. We have been serving clients globally and given India is a preferred market... in Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard...
involves understanding merchant needs, negotiating pricing, ensuring compliance with KYC norms, and maintaining high service...
, Service, Marketing, Vlocity, MuleSoft, Tableau etc. You'll help us by viewing this opportunity as more than... and status reporting to appropriate stakeholders o Manage good onsite-offshore co-ordination for optimal service delivery...
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service standard and compliance Use credit knowledge for deal structuring Closely work with credit, legal, technical...
in their current role OR 12 months as Service Delivery Manager or Project Manager or an equivalent title in their current role...
as a contributing member in an agile service team focused on Cloud automations and Policy-as-code development, taking a key role...
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and/or upgrades when necessary to keep systems operating according to defined service level agreements and operating level agreements.... Strong customer service skills with high level of professionalism, and ability to work in complex situations. Proven ability...
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business customers and their needs. Strong understanding of what excellent customer service looks like Strong knowledge...
requirements. Job Context & Major Challenges Organizational Context Key Aspects: o Part of the Aditya Birla Financial Service... to a diverse range of customer segments through its various service offerings. Additionally, being predominantly retail driven, the...
compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client... capability to ensure operational excellence and maintain superior customer service levels of the existing account/client...
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and growth strategy, you as Instructional Designer for Grid and Power Quality Solutions and Service are responsible for designing...