, VBA, Power Automate, and Service Now Experience with software automation, marcros, artificial intelligence. Primary tool...
Strong expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud Proficiency in Apex, Lightning Web Components (LWC...
of Robotics Process Automation across all the service centers as a part of the standard Business Process as a Service offering... completed, and training end-users on self-service tools within the platform) Qualifications Bachelor's Degree in Computer...
, VBA, Power Automate, and Service Now Experience with software automation, marcros, artificial intelligence. Primary tool...
and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators...
of Robotics Process Automation across all the service centers as a part of the standard Business Process as a Service offering... completed, and training end-users on self-service tools within the platform) Qualifications Bachelor's Degree in Computer...
project methodologies (Agile, waterfall, et al.) Experience in working in a global environment, delivering service to global...
whilst being instrumental in the growth of a new service offering. Your key responsibilities Need to work as a technical... and message mediation techniques using an Enterprise Service Bus Strong problem-solving and analytical skills leveraging...
in Azure services (ML, Open AI, Cognitive Search, Functions, App Service, Bot, and Application Insights, Databricks). Job Perks...
engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650...
solutions and exceptional service to meet our clients' needs. For more information about Citco, please visit www.citco... Reporting (OTBI, BIP) and a willingness to learn. Experience with Power BI Service and Microsoft Fabric components. Knowledge...
, multi-vendor environment. Proven track record of achieving service excellence, including maintaining positive stakeholder...
functionality, integrate with external systems, and automate processes. UI/UX Configuration - Use Service Portal, AngularJS...
Configuration - Use Service Portal, AngularJS, and modern front-end frameworks to enhance user experience and build dynamic...
Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using... workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote...
Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using... workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote...
deadlines. Ability to learn and evaluate new tools, concepts, and challenges quickly. Customer service focus and flexibility...
-class service and guidance Since 1996, our approach to business has been centred around collaboration - working...
.com platform using APEX and Visualforce & LWC Solid implementation experience using Sales / Service / Custom cloud Experience... in working with HTML, CSS, Ajax, JavaScript, JQuery Field Service Lightning tool configuration experience Salesforce Field...
, and implement AI self-service applications using Google Cloud Contact Center AI (CCAI). Interface with clients as needed to drive...