applications like Agentic AI, Gen AI, ITOM/HRSD/CSM/SPM/SecOps/IRM/ITSM, Flow designer, HAM, SAM, Integration, ITAM, Service... Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using...
and ServiceNow team members (Service Delivery and Operations teams) to facilitate user story gathering and design sessions.... Strong functional experience in ITSM, CMDB, Workflow/Flow designer, Service Portals/ESC , Virtual Agentic AI, Predictive Intelligence...
applications like Agentic AI, Gen AI, ITOM/HRSD/CSM/SPM/SecOps/IRM/ITSM, Flow designer, HAM, SAM, Integration, ITAM, Service... Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using...
and configuration. Additionally, there is no evident experience in ServiceNow HRSD, handling complex integrations, or solution design..., Problem, Change, Service Request, Service Catalog, and Knowledge Management. Develop and maintain workflows, business rules...
and enhance ServiceNow modules such as ITSM, CSM, HRSD, Asset Management, and CMDB. Configure Service Catalog items, Record..., HRSD, CMDB, Asset Management, and custom scoped applications. The ideal candidate will be capable of translating business...
for leading technical development activities on the ServiceNow platform, particularly focusing on HR Service Delivery (HRSD..., development, and implementation of complex solutions within the ServiceNow HR Service delivery(HRSD) and Workspace Delivery (WSD...
and adhere to the Service Management KPIs and metrics. Monitor system health, performance, and integrations to ensure platform..., and request management tasks. Experience working across various ServiceNow Modules (ITSM, HRSD, ITOM, CSM, Agent Workspace...
and Service Portal widget scripting. Experience in developing and implementing ServiceNow modules such as ITSM, ITOM, HRSD..., ITOM, HR Service Delivery, and others as required. Ensure compliance with organizational standards and best practices...
and configuration. Additionally, there is no evident experience in ServiceNow HRSD, handling complex integrations, or solution design..., Problem, Change, Service Request, Service Catalog, and Knowledge Management. Develop and maintain workflows, business rules...
in Computer Science, Information Technology, or related field. Strong passion for customer service and user experience. Excellent... platform and proven experience in at least two of the following capabilities - ITSM, ITOM, CSM, CMDB/CSDM, SecOps, HRSD...
and support integrations using REST, SOAP, MID Server, and IntegrationHub Create and manage Service Catalog items, workflows... would be plus like ITOM, HRSD. Understanding of ACLs, roles, and security best practices Experience working in Agile/Scrum environments...
Business Partner is expected to collaborate with other HR Functional Leaders, OD, HRSD and CoE folks to identify and influence...;Interpersonal Skill->Communication Educational Requirements : Bachelor of Engineering Service Line : Human Resource...
Business Partner is expected to collaborate with other HR Functional Leaders, OD, HRSD and CoE folks to identify and influence...;Interpersonal Skill->Communication Educational Requirements : Bachelor of Engineering Service Line : Human Resource...
ServiceNow implementations across 2 or more modules – HRSD/ITSM/CSM/FSM/ITBM/Discovery/Service Mapping/GRC and experience in HRSD...
-powered GCC transformation solutions Design differentiated service offerings that help GCCs evolve into innovation hubs... automation, workflow optimization, and enterprise service management Collaborate with SI transformation practices to integrate...
and manage the implementation of ServiceNow modules, especially ITSM, and other enterprise workflows (e.g., HRSD, CSM, ITOM, HAM... and implementations. Strong experience implementing and configuring IT Service Management (ITSM) processes (Incident, Problem, Change...
, service requests, CMDB, and Discovery. Collaborate with business analysts, solution architects, and stakeholders to gather... with ITSM module integrations (Incident, Problem, Change, Service Request, CMDB, Discovery). Expertise in various ServiceNow...
Environment: ServiceNow Platform: ITSM, CSM, CMDB, ITOM, HRSD, and Integration Hub Scripting & Development: JavaScript, Glide... & Automation: Discovery, Service Mapping, Event Management, Orchestration Platform Enhancements: Service Portal, Workspace, UI...
requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the...,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD...
high levels of service in the technology domain. You will gather the requirements and specifications to understand the...,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD...