by intelligence at every turn. Position Summary: The Service Operations Lead is a key leader responsible for the day-to-day management... or customer service operations leadership role within a BPO or call center environment, with at least 1-2 years in a team lead...
by intelligence at every turn. Position Summary: The Sales Operations Lead is a key leader responsible for the day-to-day management.... The Sales Operations Lead will be a hands-on coach, a data-driven strategist, and a process-oriented leader, ensuring...
, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations... today and experience firsthand our dedication to supporting People First. What does a Director of Operations really do Think of yourself...
), and continuous improvement of operational processes. The Operations Manager will lead, mentor, and develop a team of Team Leaders... operations and elevate service quality. Ensure adherence to established quality standards, operational procedures (SOPs...
), and continuous improvement of operational processes. The Operations Manager will lead, mentor, and develop a team of Team Leaders... for automation or improvement. Implement best practices and process enhancements to streamline operations and elevate service quality...
. Collaborate with internal BDC and Operations teams to optimize lead handling processes and share best practices. Provide feedback...Department: Operations - Sales Reports To: Team Manager Location: Alabang (On-site), Muntinlupa City, Metro Manila...
response to fiight and shipment incidents that occur within the Gateway. Manage and lead the activation of fiight contingency... Provide proactive and immediate response to external customers with escalated service issues DHL Network Provide tracing...
with us. Your Role As General Ledger Accountant in a Manila Shared Service Center, you: Handle and perform the GL operations task of the... assigned entity on a daily basis including month end close (MEC) activities, to ensure realization of service objectives...
: Account Director/BUD Servicing Excellence/ Leadership / Operations Client Consultant: Be able to lead and manage internal... opportunities; Accounts/Operations: Be able to lead and manage internal and external communications with client partners...
a seamless as-a-service model-optimizing operations, reinventing customer experiences, and unlocking new possibilities... operational excellence, service quality, and team performance within a Life Insurance program. You will lead, coach, and inspire...
of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the... world's most sophisticated clients using leading technology and exceptional service. ROLE SUMMARY Reporting into the Head...
, and Analysts to support Transcom Operations and Support groups To carry out end-to-end WFM campaign management To manage... and maximize the usage of Transcom's WFM tools To lead and manage Transcom projects that capitalize on WFM output, processes...
exceptional customer service. A background in sales and/or marketing operations is very helpful. Core Responsibilities: Attendance... on goals and KPIs of the pilot Agile Partnership. Partner with a local Learning and Development lead responsible for agent...
exceptional customer service. A background in sales and/or marketing operations is very helpful. Core Responsibilities... with project leads on goals and KPIs of the pilot Agile Partnership. Partner with a local Learning and Development lead...
banking operations and sales functions Hands-on training in customer service, client engagement, and sales strategies..., customer service, and building a career in banking Proactive, results-oriented, and confident in client-facing roles Effective...
with a Team Lead or an Operations Manager. Please join via a computer as you might be required to take a typing test on the spot... and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement...
with a Team Lead or an Operations Manager. Please join via a computer as you might be required to take a typing test on the spot... and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement...
& convert them to service offerings, drive continuous improvement, and lead end-to-end client interactions with the objective...) Key Requirements: 6 years of BPO/BPM experience. It is mandatory to have worked in customer service operations...
with us. Your Role: As General Ledger Accountant in a Manila Shared Service Center, you: Handle and perform the GL operations task... of the assigned entity on a daily basis including month end close (MEC) activities, to ensure realization of service...
within our strategy and operations, we are committed to creating a society in which today's generation can enjoy economic prosperity..., and liquidity management. Lead platform installation, customer training, system migration, and integration with clients' ERP...