Job Description: Mon - Fri 8.30am - 5.30pm Sat 8.30am - 12.30pm To lead the Aftersales Service team in achieving... the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction...
Job Description: Mon - Fri 8.30am - 5.30pm Sat 8.30am - 12.30pm To lead the Aftersales Service team in achieving... the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction...
experience To build services relationships with clients. Single point of contact (SPOC) on Operations matters. Customer... customer’s special needs. Service Level To manage the performance of services to clients as agreed in the contract...
of all customers spare parts orders. Directs the activities of the Customer Service Spares, while ensuring that departmental budgets.... Acts as the escalation point between the customer and the organization and operations relative to aftermarket sales...
with other departments to pay vendors promptly and streamline the payable and payment process. Customer service Handle enquiries... to daily operations. User Acceptance Testing (UAT) Coordinate and conduct UAT for new systems or features, ensuring...
What the role is: You will be responsible for the management of the Ministry of National Development's (MND) service... delivery operations, including handling public enquiries and managing face-to-face interactions. This role involves...
Job Description Enhancing the overall customer experience for our service lines, with the ultimate goal of increasing... and initiatives to bring about improvements to our service offerings. Responsibilities Customer Experience Analysis Develop...
Mon - Fri 8.30am - 5.30pm Sat 8.30am - 12.30pm To lead the Aftersales Service team in achieving the Company’s set... goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes...
operations, logistics, or customer service management. Strong communication, presentation, and stakeholder management skills... improvements to maintain service quality and performance. Conduct regular business reviews (weekly, monthly, quarterly...
with financial difficulties Perform deposit monitoring duties diligently ii. Manage team's coverage to ensure daily operations... using automation tools such as UiPath Familiarity with driving workflow changes and AI projects with operations users...
Mon - Fri 8.30am - 5.30pm Sat 8.30am - 12.30pm To lead the Aftersales Service team in achieving the Company’s set... goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes...
operations, logistics, or customer service management. Strong communication, presentation, and stakeholder management skills... improvements to maintain service quality and performance. Conduct regular business reviews (weekly, monthly, quarterly...
, VMware, hyper-converge technology ensuring alignment with SLAs and customer expectations. Oversee the daily operations... environments, including incident management, Service Request, change control, and problem resolution. Strong understanding...
Mon - Fri 8.30am - 5.30pm Sat 8.30am - 12.30pm To lead the Aftersales Service team in achieving the Company’s set... goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes...
and work with service partners to ensure that systems, operations, services and programmes are maintained at a high quality... activities, while fostering a culture of excellence, innovation, and continuous improvement. You will manage service contracts...
arising from the department's operations promptly. Offer service recovery if necessary. You will also assist to support.... Requirement Bachelor degree with preferably at least 5 years of supervisory experience in customer service, operations, estate...
and peers (including operations team) on fiduciary, compliance and risk issues Job Duties & Responsibilities Transaction... with external counsel, advisors, and internal operations team; Prepare onboarding pack, operating memorandum or any other documents...
or operations to meet service excellence standards amidst other responsibilities that may be assigned on an ad-hoc basis...What the role is: You will be involved in enhancing productivity and efficiency of the service delivery chain to meet...
Operations and ensure Service Level Agreements have been fulfilled and established improvement plans. · Drive the annual IT...Position Overview The successful candidate will be part of the Operations Response Group, leading the Incident...
or operations to meet service excellence standards amidst other responsibilities that may be assigned on an ad-hoc basis...[What the role is] You will be involved in enhancing productivity and efficiency of the service delivery chain to meet...