Job Category: Customer Service Degree Level: Bachelor's Degree Job Description: The Operations Supervisor.... This position reports to Global Business Services - Operations Manager. Responsibilities: Operations Management Manages...
Job Category: Customer Service Degree Level: Bachelor's Degree Job Description: The Operations Supervisor.... This position reports to Global Business Services - Operations Manager. Responsibilities: Operations Management Manages...
exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect... greater of ourselves… What’s Your Greater? Come find it at ResultsCX! What will you be doing? The Supervisor provides World...
exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect... greater of ourselves… What’s Your Greater? Come find it at ResultsCX! What will you be doing? The Supervisor provides World...
operations to meet service level objectives and metrics and manage day-to-day operations Review, develop and implement process... improvements, departmental goals, and objectives Conduct monthly operations review and execute action items agreed with the...
belong. Responsibilities Responsible on the deligation of daily floor and system activities in ISC & Service Operations... 2. Point person to interface with Company and client on day to day Operations 3. Responsible for monitoring...
Reporting to the Operations Manager, the role is responsible for leading, recruiting, training and developing the... Customer Service team. The job holder also plays a key role in assisting our customers with their general helpdesk inquiries...
a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making... and call center operations strategic direction. Performs other duties as assigned. Skills Requirements: 3 or more years of call...
operations to meet service level objectives and metrics and manage day-to-day operations Review, develop and implement... process improvements, departmental goals and objectives Conduct monthly operations review and execute action items agreed...
Job Description: A key member of the Operations teams responsible for training & developing a team to facilitate... training for new recruits Ensure service delivery parameters are met Feedback on errors in a timely manner On time quality...
and resolved within defined SLAs (Service Level Agreements). Operational Oversight Monitor daily IT operations, ensuring... resolution of technical issues related to hardware, software, and network systems. Ensure service tickets are prioritized...
years of experience in leading a team within contact center operations, or customer service-preferably in an airline, BPO... operational and service goals. Proficient in data analysis and reporting tools (e.g., Excel, Tableau, Power BI) with the ability...
Service) to align efforts in improving driver experience and platform loyalty. Monitor key supply metrics (active drivers... of driver supply operations. Someone passionate about empowering gig workers and improving their day-to-day experience...
operations to meet service level objectives and metrics and manage day-to-day operations Review, develop and implement process... improvements, departmental goals, and objectives Conduct monthly operations review and execute action items agreed with the...
reports to the Operations Executive. Primary Responsibilities Assists the Operations Executive in controlling... and organizing the day-to-day technical operations of the laboratory to ensure compliance to SGS Global policies and procedures...
& retaining a team of professionals with accountability on all Service Delivery parameters, supervisory responsibilities inclusive.... US Mortgage Process Knowledge and Experience Strong Background and Experience in managing high profile Customer Service accounts...
on actions for resolution to ensure Service Level Agreements are maintained. Collaborates with legal and other business units... activities. What Part Will You Play? Monitors work queues, assigns daily work and verifies completion to achieve service...
for various customers. Service Operations Management: Supervising equipment maintenance, providing technical support, and managing... the team budget to ensure efficient operations and profitability. Reporting and Analysis: Collaborating with planning...
. Job Summary The Customer Service Supervisor directly supervises staff that are performing customer service and enrollment... effective supervision, the Customer Service Supervisor contributes to high quality customer service and long-term retention...
Trade Marketing Supervisor – Food Service is responsible for developing and executing trade marketing programs... is highly preferred. Deep understanding of food service operations, menu dynamics, and purchasing behavior. Knowledge...