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Keywords: Service Support Analyst (ITIL), Location: Hong Kong Island, Hong Kong

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Service Support Analyst (ITIL)

SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Assist in IT Service Management, including Service Desk, Incident... to key stakeholders Identify and drive system and workflow improvements to enhance the operation automation and self-service...

Posted Date: 10 Dec 2025

ITIL Service Support Analyst: Insights, Change & Automation

A leading consulting firm in Hong Kong is looking for a Service Support Analyst to assist in IT Service Management... in both English and Chinese. Familiarity with ITIL practices and ticketing tools is a plus, and the position is based on Hong Kong...

Posted Date: 10 Dec 2025

Contract SAP Support Analyst #4381 (Construction)

Contract SAP Support Analyst #4381 (Construction) Provide first- and second-line support for SAP-related issues, including... testing and validate system updates. Work closely with stakeholders to identify, analyze, and resolve SAP support issues...

Posted Date: 08 Dec 2025

Regional IT Service Support Senior Associate, Global Asset Management

Regional IT Service Support Senior Associate, Global Asset Management Global Asset Manager & Regional Exposure... In-House IT Service & Desktop Support Hybrid/WFH, Good Benefits & Package Our Client Global investment managers with over...

Posted Date: 10 Dec 2025

Service Operations Analyst (Insurance Backgrounud, Up to 45K)

in managing IT Service Governance to join them. Responsibilities Support internal and external IT audits, Security and risk... incidents. Support Capacity Management activities to continuously improve the IT service resources, meets business objectives...

Posted Date: 05 Dec 2025
Salary: HKD45000 per month

Technical Support Engineer

benefits. The Role For this role we are looking for a Support Desk Analyst to provide first level support. This involves... logging tools – HP service centre / Remedy / Infra. Senior Management / VIP Support. Cisco Unified Call Manager. Bloomberg...

Posted Date: 08 Dec 2025

System Analyst / Developer (Java / .Net / Mobile Apps) - IC

) / Certified Software Quality Analyst (CSQA) / IT Service Management - Infrastructure Library (ITIL) Foundation Certificate...Client Description Client Description Job Description Job Description System Analyst (Java) System Analyst...

Posted Date: 10 Dec 2025

Systems Analyst - IC

Professional (CISSP) / Certified Software Quality Analyst (CSQA) / IT Service Management Infrastructure Library (ITIL) Foundation... out the technical design and system architecture of our solutions Responsible for system development, application support...

Posted Date: 10 Dec 2025

ROC APAC Operations Analyst

for those looking for more flexibility. Key Accountabilities Service Delivery & Support Incident Resolution: Respond to and resolve technical issues... with IT service management platforms, such as ServiceNow (or similar). ITIL Foundation certification or equivalent experience...

Posted Date: 09 Dec 2025

ROC APAC Operations Analyst

, with a hybrid element for those looking for more flexibility. Key Accountabilities Service Delivery & Support Incident... Service Desk Collaboration: Work with the Global Service Desk to ensure seamless IT support. Policy Compliance: Adhere...

Posted Date: 02 Nov 2025

Infrastructure Analyst

What you'll bring to the team: The IT Infrastructure Analyst is responsible for supporting the day-to-day operations... Analyst ensures the stability and reliability of critical infrastructure systems, including networking, servers, and storage...

Posted Date: 25 Oct 2025

Avaloq Application Development Analyst - IC

and escalate alerts that cannot be resolved to appropriate section Prioritize and handle service requests and incidents Progress... around application support Develop scripts works with team to automate repeatable manual tasks Responsible for troubleshooting...

Posted Date: 10 Dec 2025

Senior Infrastructure Analyst (Financial Industry)

‑Virus, Endpoint encryption, DLP and messaging Practical systems operations and user support experience based on ITIL...Client Description Global corporate finance company Job Description Provide support on PC hardware and software...

Posted Date: 10 Dec 2025

Systems Analyst – Core Banking Application

Fubon Bank, an identity that reflects the commitment of providing customers with Value Banking Service - "Get More than... opportunity. Responsibilities: Provide technical support and maintenance for the Core Banking application and related systems...

Company: Fubon Bank
Location: Central, Hong Kong
Posted Date: 28 Nov 2025

Team Head of IT Service/Help Desk, Global Private Bank

accountability Knowledge in ITIL Service Delivery; system and network installation and configuration experience Solid BCM and IT... Manager & Regional Exposure In-House IT Service & Desktop Support Hybrid/WFH, Good Benefits & Package Job Duties Report...

Posted Date: 10 Dec 2025

Information Technology Manager (Project Management, Business Analysis & IT Service Management) [...]

, Database, System and Network domains to support IT Service Management. Strong experience and proficiency in effective...Information Technology Manager (Project Management, Business Analysis & IT Service Management) (Banking) Client...

Posted Date: 10 Dec 2025

SAP BASIS / Finance - IC

considered as Cloud and SAP BASIS Support Analyst. Cloud and SAP BASIS Support Analyst Responsibilities Take the lead on the..., design, and application Cloud and SAP BASIS Support Analyst Requirements Bachelor degree or above in Computer Science...

Posted Date: 10 Dec 2025
Salary: HKD30000 per month

Digital Solutions Manager / Product Manager - IC

solutions that meet the business requirements Manage application management service vendor to deliver system support... in accordance to agree service level agreement Ensuring eCommerce platform’s performance, stability, security Providing support...

Posted Date: 10 Dec 2025
Salary: HKD80000 per month