, you will be the first point of contact for our Proactive Solutions fleet customers after service activation, ensuring they receive... and issues via phone, email, and digital channels. Diagnose and resolve technical and service-related challenges using remote...
management for creating efficiency within the Service Desk Team Actively participate in change coordination activities... for calls, mails, tickets (self-service portal and internal/customer ticketing tool/s) and chats within agreed service level...