to Have Experience integrating with ServiceNow or similar workflow automation tools. Elasticsearch/OpenSearch, Redis, and message...
troubleshooting of system, network, and user-facing incidents in classified environments. Triage and resolve ServiceNow tickets... (ServiceNow, Remedy). Familiarity with networking, user access issues, and security hygiene. Strong communication and customer...
management tools (e.g., Tenable, Splunk, ServiceNow, or CSAM) for real-time monitoring dashboards. Support automation.... Familiarity with ServiceNow Vulnerability Response, CSAM, or Splunk Security Essentials. Knowledge of MITRE ATT&CK framework...
, ServiceNow 8 years related work experience in an application/production support role. Experience of supporting complex, multi...