to February 2027. Core Responsibilities Monitor and manage HR queries using ServiceNOW, responding to Tier 1-2 enquiries... environment, including managing and resolving employee queries using a case management or ticketing system (e.g., ServiceNOW...
) and Software Asset Management (SAM). Strong working knowledge of ServiceNow ITOM, with hands-on experience in SAM Pro and HAM...
We are seeking an experienced Technical Delivery Manager with strong ServiceNow development expertise to support the...-on technical leader who can design, develop and deliver ServiceNow enhancements while guiding technical outcomes across projects...
control. Experience integrating security and observability tooling such as Snyk, Fortify, Dynatrace, Splunk, and ServiceNOW...
control. Experience integrating security and observability tooling such as Snyk, Fortify, Dynatrace, Splunk, and ServiceNOW...
and training—including Dynamics 365 CE, Salesforce, ServiceNow—and into AI adoption and enablement as part of our growing... (D365, Salesforce, ServiceNow) as opportunities arise Contributing to AI adoption training as part of our evolving service...
to expand into broaderSaaS change and training-including Dynamics 365 CE, Salesforce, ServiceNow-and into AI adoption... and adoption across other SaaS platforms (D365, Salesforce, ServiceNow) as opportunities arise Contributing to AI adoption...
all complaint details, categories, and outcomes are accurately logged in ServiceNow (SNOW) and Salesforce for reporting.... System & Industry Knowledge Experience with Salesforce, ServiceNow (SNOW), and Google Workspace. Understanding of credit...
, and changes through ServiceNow. Ensure SLA compliance and timely resolution of production issues. Perform root cause analysis...
(varies by role): CRM/case management platforms (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers...
(Azure AD), SSO/MFA, RBAC ITSM: ServiceNow, Jira Service Management, or similar Security: SIEM, EDR, vulnerability...
, ServiceNow Control M ,Jira, Confluence. Detailed Job description : - Responsible for managing Customer LOB team (of 12...
, email, chat and ServiceNow ticketing system Logging, categorizing and prioritizing incidents and service requests... understanding of Active Directory, networking concepts and ability to follow technical procedures Experience with ServiceNow...
and execution for system upgrades and replacements. Handle ServiceNow incidents and requests within SLA. Collaborate with global...
Hands on with AWS, Salesforce and/or ServiceNow Infrastructure as Code: CloudFormation and Terraform Understanding the...
with and/or implementing asset management solutions. Experience on ServiceNow EAM application would be beneficial. Understanding of asset...