, incident management, and ticketing systems (e.g., ServiceNow, Jira). Customer‑oriented mindset with strong communication...
using ServiceNow or similar ITSM ticketing tools. Communication: Strong communication skills in Cantonese, Mandarin...
training sessions and onboarding for new hires. Manage desktop configuration via SCCM and asset management in ServiceNow..., Zoom, Teams, and Citrix environments. Experience with ITSM tools (ServiceNow) and Active Directory management...
, preferably supporting SaaS/cloud-based products. Preferably familiar with ticketing systems (e.g. Jira, ServiceNow or similar...
certifications are a plus. Experience using ServiceNow or similar platforms for managing incidents and problems. Ability to stay...
or ServiceNow. Experience with mobile apps, web applications, or CMS systems is a plus. Previous experience in IT support, SRE...
device management (iOS/Android) Endpoint security and control ITSM platforms (ServiceNow, BMC Remedy, Jira) Virtual...
or ServiceNow. Experience with mobile apps, web applications, or CMS systems is a plus. Previous experience in IT support, SRE...
platforms (ServiceNow, BMC Remedy, Jira Service Management). Experience with AI-powered productivity tools (Microsoft Copilot...
languages like PowerShell, Bash, and Python. Familiarity with ServiceNow catalog and workflow is plus Familiarity...
Responsibilities: ITSM & Configuration Management: Customize and maintain the IT Service Management (ITSM) tool ServiceNow..., including workflows, forms, and service catalog items. Manage user accounts and perform service customizations in ServiceNow...
, incident management, and ticketing systems (e.g., ServiceNow, Jira). Customer‑oriented mindset with strong communication...
and maintain the IT Service Management (ITSM) tool ServiceNow, including workflows, forms, and service catalog items. Manage user... accounts and perform service customizations in ServiceNow. Maintain and update the Configuration Management Database (CMDB...
of cloud technologies (Azure, M365, AWS) and experience with project management tools (Microsoft Project, ServiceNow, CRM...
), Virtual Meeting and collaboration tools (Zoom, MS Teams) support Hands-on experience with ITSM platforms (ServiceNow, BMC...
Responsibilities: ITSM & Configuration Management: Customize and maintain the IT Service Management (ITSM) tool ServiceNow..., including workflows, forms, and service catalog items. Manage user accounts and perform service customizations in ServiceNow...
, GitLab Familiarity with cloud-based platforms (ServiceNow, Salesforce Sales/Service Cloud, Azure) is a plus Ability to work...
languages like PowerShell, Bash, and Python. Familiarity with ServiceNow catalog and workflow is plus Familiarity...
, and a Bachelor’s degree in Information Technology or business. Understanding of ITSM tools (e.g., ServiceNow, BMC) and ITIL...
, etc.) Hands-on experience with ITSM platforms (ServiceNow, BMC Remedy, Jira Service Management) Experience with AI-powered...