Responsibilities: ITSM & Configuration Management: Customize and maintain the IT Service Management (ITSM) tool ServiceNow..., including workflows, forms, and service catalog items. Manage user accounts and perform service customizations in ServiceNow...
Responsibilities: ITSM & Configuration Management: Customize and maintain the IT Service Management (ITSM) tool ServiceNow..., including workflows, forms, and service catalog items. Manage user accounts and perform service customizations in ServiceNow...
Job Responsibilities Deliver Tier 1 and Tier 2 support for the ServiceNow platform, ensuring prompt resolution... of incidents, service requests, and user inquiries. Serve as the primary contact for ServiceNow-related issues, conducting initial...
on administration, troubleshooting and incident resolution duties Manage ServiceNow incident and request workflows by taking ownership...
(e.g., ServiceNow), ensuring that requests and incidents are logged, escalated, tracked, and resolved within agreed SLAs... (ITSM) frameworks and familiarity with service desk ticketing systems (e.g., ServiceNow) is essential. ITIL v3/v4...
with ServiceNow and other Ticketing Systems will be a plus Provide Technical Support to Team Members Job Requirements Higher...
Alto, Zscaler, Oracle, VMware and ServiceNow. The Logicalis Group has annualised revenues of $1.7 billion, from operations...