Directory or user account management preferred Familiarity with ticketing systems such as ServiceNow, Jira, or similar...
mindset Experience with ticketing and CRM systems (e.g., Zendesk, HubSpot, Wrike, Jira, ServiceNow) Strong understanding...
inventory, circuit records, and service documentation. Enter and track requests and updates in systems such as ServiceNow...
Ticketing Tool eg: ServiceNow. Experience in dealing with customers directly and working in a global delivery model. Good...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
best practices using ServiceNow, Solution Manager Quality Gateway Management (QGM), and Cloud Transport Management (CTMS...
, Microsoft Dynamics 365, or ServiceNow Key Responsibilities Conduct extensive prospecting to build and maintain a robust...
best practices using ServiceNow, Solution Manager Quality Gateway Management (QGM), and Cloud Transport Management (CTMS...
design, Nova upgrades, and ServiceNow ticket management. Success in this position requires the ability to work independently... optimization, workflow analysis & design, upgrades (Nova), and ServiceNow ticket management Strong ability to influence...
Strong understanding of ITSM frameworks (ITIL), ticketing tools (Freshworks, ServiceNow or similar), and endpoint management platforms...
, or RabbitMQ Management Console. Experience using ticketing tools such as ServiceNow or Jira The job entails sitting as well...
DevOps. Tools & Technologies:- CI/CD (GitHub Actions, Jenkins, Azure DevOps) SAST/DAST/SCA ServiceNow AVR...
, and any other assigned metrics Working from designated ServiceNow queues based on priority and ensuring timely resolution of cases through...
accurate asset and inventory records in Dash - ServiceNow Pack and unpack items to be stocked on shelves in the warehouse...
capacity 5+ years of hands-on experience with workflow solutions such as ServiceNow, Salesforce, or Appian 4+ years...
calls from internal staff via telephone and ServiceNow. Triage incidents and problems. Second-tier support: troubleshooting...
for platforms such as: Informatica CDGC / CDQ, BigID, ServiceNow Integrate governance tooling with: Cloud data platforms, ETL/ELT...
, Spring AI, Redis, EJB and DevOps tools, ServiceNow, DynamoDB, MongoDB, Application design frameworks and Database skills...| Spring WebFlux| Spring AI| Redis| EJB and DevOps tools| ServiceNow| DynamoDB| MongoDB| Application design frameworks...
, and Configuration Management). Lead the design, implementation, and governance of the enterprise CMDB strategy using ServiceNow. Own... and maintain the ServiceNow CMDB, ensuring proper classification, relationships, and lifecycle states of CIs. Oversee the...
of issues through ServiceNow ticketing system Regular audits and trend analysis of ServiceNow tickets and performance..., and changes to ensure current and useable knowledge transfer in ServiceNow Provide technical support for advanced conference...