and Exchange Basic networking (TCP/IP, DNS, DHCP) Experience with ticketing systems (e.g., ServiceNow, Jira, Remedy)....
, and ServiceNow; hold relevant certifications (e.g., Microsoft, Nintex, ITIL), which are an advantage; be hands-on technical problem...
service delivery to end-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow) function, ensuring... with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification is required If interested for the...
service delivery to end-users. Manage and administer the ServiceDesk ticketing system (e.g. ServiceNow) function, ensuring... with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification is required...
and Exchange Basic networking (TCP/IP, DNS, DHCP) Experience with ticketing systems (e.g., ServiceNow, Jira, Remedy...
Oversee day-to-day IT operations across infrastructure environments. Manage incident and change processes using ServiceNow...
; ITIL certification is an advantage. Exposure to leading ITSM / IGA solutions (e.g., SailPoint, ServiceNow, CyberArk...
& ITOM) Managing and maintaining IT Service Management Platform (ServiceNow) Managing and maintaining the Systems... on ServiceNow Platform Strong knowledge on Systems Management tools (e.g. BMC) Knowledge of IT Service Management processes IT...
problems, using ticketing systems (e.g., ServiceNow, Jira Service Desk). Develop and deliver basic training sessions...
problems, using ticketing systems (e.g., ServiceNow, Jira Service Desk). Develop and deliver basic training sessions...
and Exchange Basic networking (TCP/IP, DNS, DHCP) Experience with ticketing systems (e.g., ServiceNow, Jira, Remedy...
. ServiceNow) function, ensuring that requests and incidents are logged, escalated, tracked, and resolved within agreed and SLAs...) frameworks and familiarity with service desk ticketing systems (e.g. ServiceNow) is required. ITIL certification...
technical knowledge across IT domains Enterprise system administration experience (preferred) Familiarity with ServiceNow...
of ITIL principles and industry best practices for ITSM. Hands-on experience with ITSM platforms such as ServiceNow, BMC...
problems, using ticketing systems (e.g., ServiceNow, Jira Service Desk). Develop and deliver basic training sessions...
of cloud technologies (Azure, M365, AWS) and experience with project management tools (Microsoft Project, ServiceNow, CRM...
resolution. Administered the ServiceNow ticketing platform, optimizing workflows for efficient logging, escalation... and familiarity with service desk ticketing systems (e.g. ServiceNow) is required Passed ITIL v3/v4 Foundation examination...