, ServiceNow Ticketing System is plus Deskside support experience in banking & financial sector will be an advantage Immediate...
, problem, change, release) and service management tools (e.g., ServiceNow) Proven track record in vendor management and SLA...
Oversee day-to-day IT operations across infrastructure environments. Manage incident and change processes using ServiceNow...
Online, and Windows file server folder management, Project, and Visio. Asset Management software – ServiceNow CMBD. Service... Desk tool - ServiceNow Remote support software – TeamViewer Video Teleconferencing software – Teams and Webex Meeting...
; ITIL certification is an advantage. Exposure to leading ITSM / IGA solutions (e.g., SailPoint, ServiceNow, CyberArk...
Alto, Zscaler, Oracle, VMware and ServiceNow. The Logicalis Group has annualised revenues of $1.7 billion, from operations...
; ITIL certification is an advantage. Exposure to leading ITSM / IGA solutions (e.g., SailPoint, ServiceNow, CyberArk...
. Asset Management software – ServiceNow CMBD. Service Desk tool - ServiceNow Remote support software – TeamViewer Video...
, ServiceNow, Confluence) Technical Skills Operating Systems: Windows, Linux, virtual compute environments Databases: Oracle...
), and golden image build/deployment. Experience with ServiceNow (ITSM, CMDB, Software Asset Management). Proficiency supporting...
Certification v3/v4. ServiceNow experience. SRE and Agile/Lean methodologies. Swift Payment systems knowledge. Skills...
Certification v3/v4. ServiceNow experience. SRE and Agile/Lean methodologies. Swift Payment systems knowledge. Skills...
years of experience with ServiceNow or similar ticketing systems is an advantage. Strong communication and people...
and at least 2 years of relevant experience in client-facing roles. Knowledge of Microsoft Office, ServiceNow, and Salesforce...
and regression testing Detect and manage all defects in ServiceNow, agreeing priority and remediation actions with stakeholders... management and application performance tools e.g. ServiceNow, Lakeside Systrack, Jira Service focused attitude and professional...
. Job Requirements Knowledge of Dell, Lenovo, and HPE x86 servers. Familiarity with Smart, ServiceNow, NLyet, Appeture, Microsoft...
within ServiceNow. Train new and existing clients on the ThriveClientExperience and Thrive Client Portal to ensureanoptimumservice... knowledge of Microsoft Office products.ServiceNow and Salesforce a plus. #J-18808-Ljbffr...
(e.g., ServiceNow), ensuring that requests and incidents are logged, escalated, tracked, and resolved within agreed SLAs... (ITSM) frameworks and familiarity with service desk ticketing systems (e.g., ServiceNow) is essential. ITIL v3/v4...
on-site helpdesk support from Monday to Friday, 9 AM to 6 PM. Manage ticket diagnosis and triage via ServiceNow. Support... office users through email, calls, Teams, and ServiceNow. Perform daily health checks of servers in the office service room...
/ interface release management approaches. Proficient with Issue Management Tools (e.g. JIRA, ServiceNow). High proficiency...