). Experience with ITSM tools (e.g., ServiceNow, Jira). Soft Skills: Excellent problem-solving and analytical skills...
, ServiceNow, software development, Quality Assurance and infrastructure services. Analyze competitor offerings and market... ability to sell Software Solutions, Technology and Advisory services (SAP, Salesforce and ServiceNow would be advantegous...
. PMP or similar project management certification is a plus. Familiarity with service tools such as ServiceNow, Jira...